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Community Member

Cisco IP phone tracking

I am having problems getting CiscoWorks to see the Cisco IP phones.

The locations has the following devices, Cisco 2851 Integrated Services Router with a 2800 Series 16-Port EtherSwitch Service Module. The IP phones are DHCP.

Is there a config statement I need to add in for CiscoWorks to see them?

This is our first location with Cisco IP phones.

Thank you.

Deborah

1 REPLY
Community Member

Re: Cisco IP phone tracking

I'd be surprised if CiscoWorks can manage Cisco IP Phones, as I am almost positive they don't respond to SNMP.

NS

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