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Cisco Router 1801 ADSL ATM Initializing-down

Hi. I have a Cisco 1801 ADSL router recently installed at a customer site.

It suddenly stopped working with ATM0 stuck at initializing. We then installed a test Teldat ADSL router C1+ (using same telephone cable) and that works perfectly.

Plug the 1801 in and still stuck at initializing.

The line is ADSL over POTS 1MB of Telefonica with pseudo-static address IP.

The outputs:

interface ATM0
no ip address
no atm ilmi-keepalive
pvc 8/32
  encapsulation aal5snap
!
dsl operating-mode auto

.....

Router#sh int atm0
ATM0 is initializing, line protocol is down
  Hardware is MPC ATMSAR (with Alcatel ADSL Module)
  MTU 4470 bytes, sub MTU 4470, BW 4608 Kbit/sec, DLY 80 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ATM, loopback not set
  Encapsulation(s): AAL5  AAL2, PVC mode
  23 maximum active VCs, 1024 VCs per VP, 0 current VCCs
  VC Auto Creation Disabled.
  VC idle disconnect time: 300 seconds
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: Per VC Queueing
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     0 packets output, 0 bytes, 0 underruns
     0 output errors, 0 collisions, 2 interface resets
     0 unknown protocol drops
     0 output buffer failures, 0 output buffers swapped out

...........

Router#sh ip int brief
Interface                  IP-Address      OK? Method Status                Protocol
ATM0                       unassigned      YES NVRAM  initializing          down

.......

Router#sh dsl interface atm 0
ATM0
Alcatel 20190 chipset information

Line has not yet been activated.

Modem Status:  Down (DMTDSL_DO_OPEN)
DSL Mode:  Unknown
Interrupts:  37120 (0 spurious)
PHY Access Err:  0
Activations:  0
LED Status:  ON
LED On Time:  100
LED Off Time:  100
Init FW:  init_AMR-3.0.014_no_bist.bin
Operation FW:  AMR-3.0.014.bin
FW Source:  embedded

DSL: Training log buffer capability is not enabled

..........

.........

.........

With:

interface ATM0
no ip address
no atm ilmi-keepalive
pvc 8/32
!
dsl operating-mode adsl2+
dsl enable-training-log

The output are:

show dsl interface atm0
ATM0
Alcatel 20190 chipset information

Line has not yet been activated.

Modem Status:  Down (DMTDSL_DO_OPEN)
DSL Mode:  Unknown
Interrupts:  158307 (0 spurious)
PHY Access Err:  0
Activations:  0
LED Status:  OFF
LED On Time:  100
LED Off Time:  100
Init FW:  init_AMR-3.0.014_no_bist.bin
Operation FW:  AMR-3.0.014.bin
FW Source:  embedded

Log file of training sequence:
AMR-3.0.14.
subfunction: 0
nrOpens since reset : 1
numSeconds : 0
*********PREVIOUS ACTIVATIONS INFO************
-- Errormsgs (assert/rapi) --
-- End of Errormsgs --
-- Counters of unexpected (but not dramatic) events --
ASSERT(modemObject != 0) : 0 0 0 0
De-Interleaver FIFO errors : 0
Stop RunTimeUnit Time on Close : 0
RT-TRAP errors : 0
HW event counters showtime
  DEMAP_ORUN   : 0
  PILOT_ERASE  : 0
  RX_DSTU_ORUN : 0
  PROG_ERR_RX  : 0
  TX_DSTU_ORUN : 0
  PROG_ERR_TX  : 0
  MAP_ORUN     : 0
  VITERBI_ODD  : 0
  TX_BIQUADS_6 : 0
  RX_BIQUADS_3 : 0
  PIL_OVFL     : 0
  DPLL_OVFL    : 0
  FFT_OVFL     : 0
  IFFT_OVFL    : 0
  EC_FIR_BIQ   : 0
  Rx Clipping  : 0
  Tx Clipping  : 0
HW event counters init
  TX_BIQUADS_6 : 0
  RX_BIQUADS_3 : 0
  EC_FIR_BIQ   : 0
-- End of counters --
*****END INFO PREVIOUS ACTIVATIONS INFO*******
CTRL-E mem:
00 > 90 00 00 00 00 03 00 00 00 00 00 00 00 00 00 00
10 > 00 00 00 00 00 00 00 00 00 00 00 00 00 04 00 00
20 > 05 09 01 00 00 00 00 00 00 00 00 00 00 00 00 00
30 > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40 > 00 00 00 00 00 00 00 00 00 64 01 00 00 00 00 00
50 > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
80 > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
90 > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
A0 > 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
B0 > 00 00 00 00 00 00 00 00 00 00 0F 00 49 4D 54 53
C0 > 00 00 00 00 00 0F 00 00 1F 00 00 00 00 FF FF FF
D0 > 00 00 00 00 FF FF 02 05 00 00 00 FF FF 00 00 00
E0 > 00 00 00 00 00 00 00 00 00 46 48 4B 31 33 33 39
F0 > 37 37 41 31 43 49 53 43 4F FF 00 FF 00 00 00 00

Open Multi: 05 09 01 00
AFE_C184_getReduceRate: reduceRate = 0
ExternalAfeId: voltageTestPins= 0.154725
gCtrWorkaroundECI16_Open = 0
adslOpenM3: opmodes=e83
AFE_C184_getReduceRate: reduceRate = 0
ExternalAfeId: voltageTestPins= 0.154706
Internal AFE version (from C184) : 2
External AFE version (from C184) : 12
C196_GPIO_7210 : 0
BOM 3_0
staticConf->frontEndIdentifcation = 0x14058c
Setting DT permission for mode 0x00000000
Setting DT permission for mode 0x00000001
Setting DT permission for mode 0x00000007
Setting DT permission for mode 0x00000009
Setting DT permission for mode 0x0000000a
Setting DT permission for mode 0x0000000b
Final Operation Modes after overlay detection = 0x00000e83
fInteropManagerStorePwrTone
PeerModemDetector::stopTranceiver
PeerModemDetector::stopTranceiver
PeerModemDetector::stopTranceiver
PeerModemDetector::stopTranceiver
Function outOfReset
Configure Receive Channel
Configure Transmit Channel
Time:0:0:1 Sachem Access : reset

etc etc etc etc etc etc...

What I need to apply to the interface to make it work?

THANKS!!

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: Cisco Router 1801 ADSL ATM Initializing-down

You need and ADSL FW upgrade, that you can download from ftp://ftp.cisco.com/pub/access/800

5 REPLIES
Hall of Fame Super Gold

Re: Cisco Router 1801 ADSL ATM Initializing-down

You need and ADSL FW upgrade, that you can download from ftp://ftp.cisco.com/pub/access/800

Community Member

Re: Cisco Router 1801 ADSL ATM Initializing-down

Any other possible solution to the problem? Not solved by simply updating.

Thank you very much!

Hall of Fame Super Gold

Re: Cisco Router 1801 ADSL ATM Initializing-down

Send show dsl interface again.

Community Member

Re: Cisco Router 1801 ADSL ATM Initializing-down

Router#sh dsl interface atm 0
ATM0
Alcatel 20190 chipset information

Line has not yet been activated.

Modem Status:    Down (DMTDSL_DO_OPEN)
DSL Mode:        Unknown
Interrupts:      16404 (0 spurious)
PHY Access Err:  0
Activations:     0
LED Status:      OFF
LED On Time:     100
LED Off Time:    100
Init FW:         init_3.0.33_nobist.bin
Operation FW:    AMR-3.0.033.bin
FW Source:       external

DSL: Training log buffer capability is not enabled
Router#

What do I do?

Thanks.

Hall of Fame Super Gold

Re: Cisco Router 1801 ADSL ATM Initializing-down

You would need a support contract to download newer firmware, unfortunately for paying customers only.

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