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Cisco WS-C2960S-24PS-L Nothing ever appears on the serial console

We have Two Cisco 2960s switches. All two of them are experiencing the same problem

 

Here's the problem:

When I plug in the power, all the ports lights flash once and the SYST, RPS, MSTR,STAT, DUPLX , SPEED, STCK and POE lights come on for a second. Then all the lights turn off, except for the SYST light which stays green. Nothing ever appears on the serial console. Holding the Mode button while applying power does nothing,

 

kindly help me with this...?

1 REPLY

configure default settings on

configure default settings on com port and you will see comand prompt on the serial consol

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