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CISCO3945-CHASSIS doesn't recognize HWIC-1GE-SFP

Hi experts, I just installed two of the HWIC-1GE-SFP cards in the CISCO3945 router but they are not recognized... I don't see any messages on the console output. I don't see them in the "show diag" command. I don't see new ports in the "show run" either... Is there some command I need to put in to activate them? Here is show version of my router:

Thanks!

Cisco IOS Software, C3900 Software (C3900-UNIVERSALK9-M), Version 15.0(1)M4, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Thu 28-Oct-10 21:48 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M8, RELEASE SOFTWARE (fc1)

fmc-eg18-a3-cain-r1 uptime is 4 weeks, 5 days, 23 hours, 40 minutes

System returned to ROM by reload at 18:39:49 UTC Tue Feb 28 2012

System restarted at 11:40:43 MST Tue Feb 28 2012

System image file is "flash0:c3900-universalk9-mz.SPA.150-1.M4.bin"

Last reload type: Normal Reload

Last reload reason: Reload Command

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco CISCO3945-CHASSIS (revision 1.1) with C3900-SPE150/K9 with 987136K/61440K bytes of memory.

Processor board ID FGL151313Q9

3 Gigabit Ethernet interfaces

1 Virtual Private Network (VPN) Module

DRAM configuration is 72 bits wide with parity enabled.

255K bytes of non-volatile configuration memory.

254464K bytes of ATA System CompactFlash 0 (Read/Write)

License Info:

License UDI:

-------------------------------------------------

Device#   PID                   SN

-------------------------------------------------

*0        C3900-SPE150/K9       FOC15104VL8

Technology Package License Information for Module:'c3900'

----------------------------------------------------------------

Technology    Technology-package          Technology-package

              Current       Type          Next reboot

-----------------------------------------------------------------

ipbase        ipbasek9      Permanent     ipbasek9

security      securityk9    Permanent     securityk9

uc            None          None          None

data          None          None          None

Configuration register is 0x2102

1 REPLY
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Re: CISCO3945-CHASSIS doesn't recognize HWIC-1GE-SFP

HWIC cards must be installed with router turned off.

Reload router.

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