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Configuring 819HGW for o2 uk 3G Connection

Afternoon all,

I am trying to get a new 819 HGW working using a mobile 3g sim from o2 i have logged into the device and set the APN settings, the CCP GUI is showing the cellular interface as up however i am still unable to ping to the internet from the router. Has anyone managed to get this working?

See attachment for sh run and below for sh outputs

#sh cell 0 network
Current Service Status = Normal, Service Error = None
Current Service = Combined
Packet Service = HSPA (Attached)
Packet Session Status = Inactive
Current Roaming Status = Home
Network Selection Mode = Automatic
Country = GBR, Network = O2 - UK
Mobile Country Code (MCC) = 234
Mobile Network Code (MNC) = 10
Location Area Code (LAC) = 21047
Routing Area Code (RAC) = 141
Cell ID = 18993
Primary Scrambling Code = 216
PLMN Selection = Automatic
Registered PLMN = O2 - UK , Abbreviated = O2 - UK
Service Provider =

 

sh cell 0 radio
Radio power mode = ON
Current Band = WCDMA 2100, Channel Number = 10661
Current RSSI = -92 dBm
Band Selected = Auto
Number of nearby cells = 1
Cell 1
        Primary Scrambling Code = 0xD8
        RSCP = -95 dBm, ECIO = -10 dBm

 

#sh cell 0 all
Hardware Information
====================
Modem Firmware Version = T1_0_3_2AP R361 CNSZ
Modem Firmware built = 04/15/11
Hardware Version = 1.0
International Mobile Subscriber Identity (IMSI) = 234105003942560
International Mobile Equipment Identity (IMEI) = 357115041711560
Integrated Circuit Card ID (ICCID) = 8944110065944576553
Mobile Subscriber International Subscriber
IDentity Number (MSISDN) =
Factory Serial Number (FSN) = CC3183407141011
Modem Status = Online
Current Modem Temperature = 33 deg C, State = Normal
PRI SKU ID = 9900198, SKU Rev. = 1.2

Profile Information
====================

Profile 1 = INACTIVE* **
--------
PDP Type = PPP
Access Point Name (APN) = mobile.02.co.uk
Authentication = PAP
Username: o2web
Password: password

  * - Default profile

Configured default profile for active SIM 1 is profile 1.


Data Connection Information
===========================
Data Transmitted = 0 bytes, Received = 0 bytes
Profile 1, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 2, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 3, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 4, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 5, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 6, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 7, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 8, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 9, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 10, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 11, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 12, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 13, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 14, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 15, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 16, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state

Network Information
===================
Current Service Status = Normal, Service Error = None
Current Service = Combined
Packet Service = HSPA (Attached)
Packet Session Status = Inactive
Current Roaming Status = Home
Network Selection Mode = Automatic
Country = GBR, Network = O2 - UK
Mobile Country Code (MCC) = 234
Mobile Network Code (MNC) = 10
Location Area Code (LAC) = 21047
Routing Area Code (RAC) = 141
Cell ID = 18993
Primary Scrambling Code = 216
PLMN Selection = Automatic
Registered PLMN = O2 - UK , Abbreviated = O2 - UK
Service Provider =

Radio Information
=================
Radio power mode = ON
Current Band = WCDMA 2100, Channel Number = 10661
Current RSSI = -92 dBm
Band Selected = Auto
Number of nearby cells = 1
Cell 1
        Primary Scrambling Code = 0xD8
        RSCP = -91 dBm, ECIO = -8 dBm


Modem Security Information
==========================
Active SIM = 1
SIM switchover attempts = 0
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of CHV1 Retries remaining = 3

GPS Information
==========================

GPS Info
-------------
GPS State: GPS disabled

SMS Information
===============
Incoming Message Information
----------------------------
SMS stored in modem = 0
SMS archived since booting up = 0
Total SMS deleted since booting up = 0
Storage records allocated = 50
Storage records used = 0
Number of callbacks triggered by SMS = 0
Number of successful archive since booting up = 0
Number of failed archive since booting up = 0

Outgoing Message Information
----------------------------
Total SMS sent successfully = 0
Total SMS send failure = 0
Number of outgoing SMS pending = 0
Number of successful archive since booting up = 0
Number of failed archive since booting up = 0
Last Outgoing SMS Status = SUCCESS
Copy-to-SIM Status =     0x0
Send-to-Network Status = 0x0
Report-Outgoing-Message-Number:
  Reference Number =     0
  Result Code =          0x0
  Diag Code =            0x0 0x0 0x0 0x0 0x0

SMS Archive URL =

Error Information
=================

 Cached info is displayed

at!err

QDSP6                             ARM9 (not saved)
00   1E uim              08480    00   01 hsu_conf_sel_nv  00572
01   1A gsnvif           00245    01   01 hsu_conf_sel_nv  00616
02   A1 cmtask           01162    02   01 timer            03552
03   12 mmglbl           00392
04   12 gsnvif           00478
05   12 rr_init          01597
06   12 rr_init          01601
07   12 rrcdata          08026
08   01 gmmutil          01099
09   01 gmmutil          01118
10   01 gmmutil          01141
11   01 gmmutil          01156
12   01 gmmutil          01174
13   01 gmmutil          01198
14   06 rrcllcp          16550
15   06 rrccspf          02198
16   A3 rrccsp           20686
17   0F gsdi             09787
18   12 cnlbs            03307
19   01 gsdi_co          01538

OK

at!gcdump

No crash data available

OK


Modem Crashdump Information
===========================
Modem crashdump logging: off
 

 

Thanks in advance guys

Wes

 

 

 

 

 

2 REPLIES
New Member

Anybody

Anybody

New Member

is that 02 or o2 in your APN

is that 02 or o2 in your APN name?  it should be o not zero

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