Error messages on RSP 16

[SPYME.GOOGLE]

Hi

Recently on our 7513 standby processor (RSP 16) failed in slot 7. After replacing it with a new one, it still keeps resetting. If is giving "%HA-3-SYNC_ERROR: CCB Playback error".

%HA-5-SYNC_RETRY: Reloading standby and retrying sync operation

(retry 1)."

" %HA-5-SYNC_RETRY: Reloading standby and retrying sync operation

(retry 2)."

and show redundancy shows slave RSP as "Standby Cold" instead od "Standby Hot"

I am running 12.0(31)S6.

Please help.

[craig bache]

Looking at this I think a software upgarde is in order, looking at the following bug.

CSCsd37840

Symptoms: When a Cisco 7500 series that runs in SSO mode reloads (for example, because of a "c7500 CCB PLAYBACK" error), the active RP comes up properly but the standby RP crashes. When the router reloads while running in RPR+ mode, the standby RP does not crash but an "%HA-3-SYNC_ERROR: CCB Playback error" message is generated.

Conditions: This symptom is observed on a Cisco 7500 series that is configured for SSO or RPR+.

Workaround: There is no workaround. The symptom does not occur when you disable SSO or RPR

CJ

[SPYME.GOOGLE]

Hi CJ

Thanx for your reply. I am running 12.0(31)S6 and the bug # CSCsd37840 is not present in this verson.

[globalnettech]

Hello,

I think Craig is right about the bug. The same bug can be found in the:

Cross-Platform Release Notes for Cisco IOS Release 12.0 S, Part 3: Caveats for 12.0(30)S through 12.0(32)S4

CSCsd37840

Symptoms: When a Cisco 7500 series that runs in SSO mode reloads (for example, because of a "c7500 CCB PLAYBACK" error), the active RP comes up properly but the standby RP crashes. When the router reloads while running in RPR+ mode, the standby RP does not crash but an "%HA-3-SYNC_ERROR: CCB Playback error" message is generated.

Conditions: This symptom is observed on a Cisco 7500 series that is configured for SSO or RPR+.

Workaround: There is no workaround. The symptom does not occur when you disable SSO or RPR+.

Regards,

GNT