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New Member

Find the System Serial nr on a 2651XM

Is it another method than sh ver? Running sh ver, does nor report the system serial nr,and i need that for TAC supp,

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Find the System Serial nr on a 2651XM

Yes it has one but you need physical access to see it :-)

Narayan

14 REPLIES

Re: Find the System Serial nr on a 2651XM

Unfortunately the 2600 series do not report the chassis serial number with any command

All the new ISR routers and switches report the chassis serial number in the "sh inventory" command.

BTW if you have the contract ID, you should be able to raise a TAC case

Narayan

New Member

Re: Find the System Serial nr on a 2651XM

Thanks both of you. Well i dont need it only for a TAC case, but more for a SLA against a wendor. We are running IOS 12.2 so sh inv is not available.

I would here what Cisco wants from me on this one.

Re: Find the System Serial nr on a 2651XM

Hi,

Totally agree with Narayan, "show inventory" is not even available for the 2600 series.

HTH,

Mohammed Mahmoud.

Silver

Re: Find the System Serial nr on a 2651XM

Try:

show diag | include Chassis

Re: Find the System Serial nr on a 2651XM

HI,

"show inventory" will display the product inventory history.

http://www.cisco.com/en/US/products/ps6350/products_command_reference_chapter09186a0080444bd3.html#wp1035744

Pls refer the above Link for the same.

PLS Rate if HELPS

Best Regards,

Guru Prasad R

Re: Find the System Serial nr on a 2651XM

Guru,

The command is available as a part of the new IOS feature.

But when you use this command on a 26xx, it will show the processor ID and not the chassis serial number.

HTH

Narayan

New Member

Re: Find the System Serial nr on a 2651XM

So there is not actually a System Ser Nr in these routers?

Re: Find the System Serial nr on a 2651XM

Yes it has one but you need physical access to see it :-)

Narayan

New Member

Re: Find the System Serial nr on a 2651XM

OK, then i have to walk 200 m :-) Ok i'l give you all a 2 ones for this, fair?

/alf

New Member

Re: Find the System Serial nr on a 2651XM

This is a nice tool to find the location of the physical serial number on your equipment:

http://tools.cisco.com/Support/CPI/index.do

Great to use if you have sites with no IT staff and you need to direct someone to pull serial numbers off your gear.

Silver

Re: Find the System Serial nr on a 2651XM

Yup, good old fasion way of walking to the router and looking at the sticker with SN on it.

Also, if you have your order/delivery lists saved, then you can get SN's from there.

Re: Find the System Serial nr on a 2651XM

HI Narayan,

Thanks for Info. But, i was trying to locate the Device Model / IOS Version that Supports "show inventory" command.

But no results found. Thanks again for Info.

Best Regards,

Guru Prasad R

New Member

Re: Find the System Serial nr on a 2651XM

From what I have seen show inventory is just a cleaned up version of show diag. I believe they report basically the same information. What has changed is that the chassis serial number is now being reported instead of the motherboard serial number.

New Member

Re: Find the System Serial nr on a 2651XM

Dear Amrtinsen,

I think by using the "sh diag" command you able to see the serial number including the chassis, and the WIC as well.

thanks.

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