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Finding the IMEI number from a Cellular 3G router card

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Kevin Melton
Level 2
Level 2

‎03-01-2012 06:22 AM - edited ‎03-04-2019 03:30 PM

Hello Forum

I am working at a client site today. This specific client has decided to replace their legacy 2600 branch office routers with newer 1921 ISR G2 routers as they move from a Legacy Frame WAN to a MPLS network with a different provider.

The backup in the former scenario was actually an ISDN solution.  Moving forward, the provider has sold them a 3G backup solution.  To support this, we have purchased Cisco line cards for the 3G.  The part number for the cards is "EHWIC-3G-EVDO-V=".

I was asked by the client this morning if there was a way to tell what the IMEI number for the 3G card was.  I performed a sho inventory, as well as a sho hardware, but I do not see this IMEI number.  I also checked the label on the packaging box that the cards came in, but do not see this number.

Is there a way to tell what this number is for each card?

Thanks in advance!

Kevin

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mavespig
Level 3
Level 3
In response to Kevin Melton

‎03-05-2012 11:28 PM

Hi Kevin,

I've just read again the whole thread, and I think I see where I was wrong

With a 3G GSM card, you can indeed see IMEI and IMSI by doing show cell x/x all. Example from my lab:

Router#show cellular 0/0/0 all
Hardware Information
====================
Modem Firmware Version = K1_0_2_18AP C:/WS/F
Modem Firmware built = 12/29/08
Hardware Version = 1.0
International Mobile Subscriber Identity (IMSI) = xxxxxxxxxxxxxxx
International Mobile Equipment Identity (IMEI) = xxxxxxxxxxxxxxx

The problem here is that you don't have a gsm card, you have a EHWIC-3G-EVDO-V=.

EVDO does not use IMEI and IMSI, but it has UATI (UnicastAccess Terminal Identifier) instead.

See for example:

http://www.scribd.com/doc/74689581/26/EV-DO-Terminal-Identifiers

From your log, I can see the UATI:

    UATI (Hex) = 0080:0580:0000:002B:080A:F8CD:49C0:8EAB

Sorry I just assumed this was a gsm card, as we don't have evdo in Europe

Hope this helps

Marco

View solution in original post

21 Replies 21

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mavespig
Level 3
Level 3

‎03-01-2012 07:12 AM

Hi Kevin,

The first section of "show cellular 0 all" reports the Hardware information. You can find there both IMEI and IMSI

You can also use "show cellular 0 hardware" to retrieve only that section.

Let me know if this answers your question.

Cheers

Marco

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Kevin Melton
Level 2
Level 2
In response to mavespig

‎03-01-2012 08:35 AM

Hi Marco

Thanks for your response. 

I tried the command you recommended, but here is what I am seeing:

COOP-NorthernNeck#
COOP-NorthernNeck#sho cellu?
cellular

COOP-NorthernNeck#sho cellular ?
  <0-2>  Cellular interface number

COOP-NorthernNeck#sho cellular 0 ?
% Unrecognized command
COOP-NorthernNeck#sho cellular 0

I am not sure how to tell the router "cellular 0".  Also when I do a "sho interface" on the router, it does not show a cellular interface (shows serial, loopback, and both ethernets, as well as an embedded service engine, but no cellular.

Also I can see the cellular card when I do a "sho hardware".

Any idea why it is saying "unrecognized command" when I try the command you recommended?

Thank You

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mavespig
Level 3
Level 3
In response to Kevin Melton

‎03-01-2012 08:56 AM

Hi Kevin,

are you sure that the EHWIC is correctly inserted?

You should be able to see the card in "show inventory" or "show diag"

You should also have a line associated to the cellular interface, usually line 3.

Under the line you should configure "modem inout" to allow the communication with the modem card.

Marco

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Kevin Melton
Level 2
Level 2
In response to mavespig

‎03-01-2012 09:18 AM

I am sure that it is inserted correctly.

Here is the output from "sho inventory"

NAME: "3G WWAN EHWIC-DuoBand EVDO Rev A/Rel 0/1xRTT and GPS / VZ on Slot 0 SubSlot 0", DESCR: "3G WWAN EHWIC-DuoBand EVDO Rev A/Rel 0/1xRTT and GPS / VZ"

PID: EHWIC-3G-EVDO-V   , VID: V01 , SN: FOC154579ZE

here is the output from "sho diag"

WIC Slot 0:

        3G WWAN EHWIC-DuoBand EVDO Rev A/Rel 0/1xRTT and GPS

        PCB Serial Number        : FOC154579ZE

        Hardware Revision        : 1.0

        Part Number              : 73-12982-01

        Top Assy. Part Number    : 800-34097-01

        Board Revision           : C0

        Deviation Number         : 0

        Fab Version              : 05

        Product (FRU) Number     : EHWIC-3G-EVDO-V

        Version Identifier       : V01

        CLEI Code                : COUIA7WCAA

        Manufacturing Test Data  : 00 00 00 00 00 00 00 00

        Field Diagnostics Data   : 00 00 00 00 00 00 00 00

        EEPROM format version 4

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jamiegrive
Level 1
Level 1

‎03-01-2012 02:01 PM

Check IOS version is 15.1(3)T or later

Jamie

Sent from Cisco Technical Support iPhone App

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Kevin Melton
Level 2
Level 2
In response to jamiegrive

‎03-01-2012 02:47 PM

Jamie

Our version on the router in question in 15.1(4)M3.

Thanks

Kevin

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mavespig
Level 3
Level 3
In response to Kevin Melton

‎03-02-2012 01:32 AM

Kevin, can you post the full show run?

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Kevin Melton
Level 2
Level 2
In response to mavespig

‎03-04-2012 08:54 AM

Marco

Yes here is the sho run

Router#sho run
Building configuration...

Current configuration : 9121 bytes
!
! Last configuration change at 11:48:49 EST Sun Mar 4 2012
version 15.1
service tcp-keepalives-in
service timestamps debug datetime msec localtime
service timestamps log datetime msec localtime
service password-encryption
!
hostname router
!
boot-start-marker
boot-end-marker
!
!
logging buffered 64000
enable secret 5 $1$ZwwB$KRtLiBzLOr7uEldz2syJ1.
!
aaa new-model
!
!
aaa authorization config-commands
aaa authorization commands 0 default group tacacs+ none
aaa authorization commands 1 default group tacacs+ none
aaa authorization commands 2 default group tacacs+ none
aaa authorization commands 3 default group tacacs+ none
aaa authorization commands 4 default group tacacs+ none
aaa authorization commands 5 default group tacacs+ none
aaa authorization commands 6 default group tacacs+ none
aaa authorization commands 7 default group tacacs+ none
aaa authorization commands 8 default group tacacs+ none
aaa authorization commands 9 default group tacacs+ none
aaa authorization commands 10 default group tacacs+ none
aaa authorization commands 11 default group tacacs+ none
aaa authorization commands 12 default group tacacs+ none
aaa authorization commands 13 default group tacacs+ none
aaa authorization commands 14 default group tacacs+ none
aaa authorization commands 15 default group tacacs+ none
aaa authorization commands 15 telnet group tacacs+ local
aaa authorization network default group tacacs+ none
aaa accounting commands 0 default start-stop group tacacs+
aaa accounting commands 1 default start-stop group tacacs+
aaa accounting commands 2 default start-stop group tacacs+
aaa accounting commands 3 default start-stop group tacacs+
aaa accounting commands 4 default start-stop group tacacs+
aaa accounting commands 5 default start-stop group tacacs+
aaa accounting commands 6 default start-stop group tacacs+
aaa accounting commands 7 default start-stop group tacacs+
aaa accounting commands 8 default start-stop group tacacs+
aaa accounting commands 9 default start-stop group tacacs+
aaa accounting commands 10 default start-stop group tacacs+
aaa accounting commands 11 default start-stop group tacacs+
aaa accounting commands 12 default start-stop group tacacs+
aaa accounting commands 13 default start-stop group tacacs+
aaa accounting commands 14 default start-stop group tacacs+
aaa accounting commands 15 default start-stop group tacacs+
aaa accounting network default start-stop group tacacs+
aaa accounting connection default start-stop group tacacs+
aaa accounting system default start-stop group tacacs+
!
!
!
!
!
aaa session-id common
!
clock timezone EST -5 0
clock summer-time EDT recurring
!
no ipv6 cef
no ip source-route
ip cef
!
!
!
ip dhcp excluded-address 192.168.200.1 192.168.200.19
!
ip dhcp pool ccnp
network 192.168.200.0 255.255.255.0
default-router 192.168.200.5
dns-server 8.8.8.8
domain-name kmnr.com
!
!
no ip bootp server
no ip domain lookup
!
multilink bundle-name authenticated
!
crypto pki token default removal timeout 0
!
!
license udi pid CISCO1921/K9 sn FTX160380QV
!
!
username N3v3r3nd1nG password 7 132737063F00577A2D756C77207157
!
redundancy
!
!
!
!
controller Cellular 0/0
!
!
class-map match-all XXXX
match access-group name XXXX
class-map match-all XXXX
match access-group name XXXX
match protocol ftp
!
!
policy-map XXXX
class XXXX
  bandwidth percent 65
class XXXX  bandwidth percent 10
class class-default
  fair-queue
!
!
!
!
!
!
!
!
interface Loopback0
ip address 192.168.250.109 255.255.255.255
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
ip address 192.168.0.151 255.255.255.0
ip flow ingress
duplex half
speed 10
!
interface GigabitEthernet0/1
ip address 192.168.200.5 255.255.255.252
duplex auto
speed auto
!
interface Serial0/1/0
bandwidth 64
no ip address
encapsulation frame-relay IETF
shutdown
!
interface Serial0/1/0.100 point-to-point
description Verizon MPLS VPN: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
ip address x.x.x.x 255.255.255.252
frame-relay interface-dlci 100 IETF
!
interface Cellular0/0/0
no ip address
encapsulation ppp
!
router bgp 65008
bgp log-neighbor-changes
network 192.168.0.0
network 192.168.250.0
redistribute connected
neighbor x.x.x.x remote-as 65000
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
ip flow-export source Serial0/1/0.100
ip flow-export version 5 origin-as
ip flow-export destination 192.168.1.146 2055
!
!
ip access-list standard eigrp-out
permit 192.168.250.109
permit 192.168.0.0 0.0.0.255
ip access-list standard eigrp-out-dr
permit 192.168.0.0 0.0.0.255
ip access-list standard telnet-access
permit 192.168.3.19
permit 192.168.1.0 0.0.0.255
permit 10.254.254.0 0.0.0.255
permit 192.168.10.0 0.0.0.255
permit 192.168.250.0 0.0.0.255
permit 192.168.9.0 0.0.0.255
permit 192.168.7.0 0.0.0.255
permit 172.16.32.0 0.0.0.255
!
ip access-list extended DR-allowed
permit tcp any any established
permit eigrp any any
permit icmp any any echo-reply
permit icmp any 192.168.3.0 0.0.0.255 echo
permit icmp any 192.168.4.0 0.0.0.255 echo
permit icmp any any unreachable
permit tcp any 192.168.3.0 0.0.0.255 eq 102
permit tcp any 192.168.4.0 0.0.0.255 eq 102
permit tcp any host 192.168.2.3 eq ftp
deny   ip any any log
ip access-list extended XXXXX
remark ** XXXX192.168.0.0 0.0.0.255 is LAN IP Subnet ***
remark ** ICCP uses port 102 ***
permit tcp 192.168.0.0 0.0.0.255 192.168.3.0 0.0.0.255 eq 102
permit tcp 192.168.0.0 0.0.0.255 192.168.4.0 0.0.0.255 eq 102
permit tcp 192.168.0.0 0.0.0.255 eq 102 192.168.3.0 0.0.0.255
permit tcp 192.168.0.0 0.0.0.255 eq 102 192.168.4.0 0.0.0.255
permit tcp 192.168.0.0 0.0.0.255 192.168.103.0 0.0.0.255 eq 102
permit tcp 192.168.0.0 0.0.0.255 192.168.104.0 0.0.0.255 eq 102
permit tcp 192.168.0.0 0.0.0.255 eq 102 192.168.103.0 0.0.0.255
permit tcp 192.168.0.0 0.0.0.255 eq 102 192.168.104.0 0.0.0.255
remark ** DNP uses port 20000 ***
permit tcp 192.168.0.0 0.0.0.255 192.168.3.0 0.0.0.255 eq 20000
permit tcp 192.168.0.0 0.0.0.255 192.168.4.0 0.0.0.255 eq 20000
permit tcp 192.168.0.0 0.0.0.255 eq 20000 192.168.3.0 0.0.0.255
permit tcp 192.168.0.0 0.0.0.255 eq 20000 192.168.4.0 0.0.0.255
permit tcp 192.168.0.0 0.0.0.255 192.168.103.0 0.0.0.255 eq 20000
permit tcp 192.168.0.0 0.0.0.255 192.168.104.0 0.0.0.255 eq 20000
permit tcp 192.168.0.0 0.0.0.255 eq 20000 192.168.103.0 0.0.0.255
permit tcp 192.168.0.0 0.0.0.255 eq 20000 192.168.104.0 0.0.0.255
permit udp 192.168.0.0 0.0.0.255 192.168.3.0 0.0.0.255 eq 20000
permit udp 192.168.0.0 0.0.0.255 192.168.4.0 0.0.0.255 eq 20000
permit udp 192.168.0.0 0.0.0.255 eq 20000 192.168.3.0 0.0.0.255
permit udp 192.168.0.0 0.0.0.255 eq 20000 192.168.4.0 0.0.0.255
permit udp 192.168.0.0 0.0.0.255 192.168.103.0 0.0.0.255 eq 20000
permit udp 192.168.0.0 0.0.0.255 192.168.104.0 0.0.0.255 eq 20000
permit udp 192.168.0.0 0.0.0.255 eq 20000 192.168.103.0 0.0.0.255
permit udp 192.168.0.0 0.0.0.255 eq 20000 192.168.104.0 0.0.0.255
remark ** WWW web traffic to XXXX ***
permit tcp 192.168.0.0 0.0.0.255 192.168.3.0 0.0.0.255 eq www
permit tcp 192.168.0.0 0.0.0.255 192.168.4.0 0.0.0.255 eq www
permit tcp 192.168.0.0 0.0.0.255 192.168.103.0 0.0.0.255 eq www
permit tcp 192.168.0.0 0.0.0.255 192.168.104.0 0.0.0.255 eq www
remark ** FTP access to XXXX ftp server ***
permit tcp 192.168.0.0 0.0.0.255 host 192.168.2.3 eq ftp
remark ** Allow return traffic for permitted applications **
permit tcp 192.168.0.0 0.0.0.255 192.168.3.0 0.0.0.255 established
permit tcp 192.168.0.0 0.0.0.255 192.168.4.0 0.0.0.255 established
permit tcp 192.168.0.0 0.0.0.255 192.168.103.0 0.0.0.255 established
permit tcp 192.168.0.0 0.0.0.255 192.168.104.0 0.0.0.255 established
permit tcp 192.168.0.0 0.0.0.255 host 192.168.2.3 established
remark ** PERMIT ICMP to XXXX Networks ***.0.0.255 any time-exceeded
permit icmp 192.168.0.0 0.0.0.255 any ttl-exceeded
remark ** deny Microsoft Netbios stuff
deny   tcp any any range 135 139
deny   udp any any range 135 netbios-ss
remark ** deny Multicast
deny   ip any 224.0.0.0 31.255.255.255
remark ** Permit PING to Router interface **
permit icmp 192.168.0.0 0.0.0.255 192.168.0.0 0.0.0.255 echo
deny   ip any any log
ip access-list extended XXXX permit tcp any 192.168.3.0 0.0.0.255 eq 102
permit tcp any 192.168.4.0 0.0.0.255 eq 102
!
logging 192.168.1.146
!
!
!
!
!
!
!
!
control-plane
!
!
!
line con 0
exec-timeout 30 0
password 7 053F145C01481F073E123706581E
authorization exec telnet
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 0/0/0
no exec
rxspeed 3100000
txspeed 1800000
line vty 0 4
session-timeout 30
exec-timeout 15 0
password 7 073B331F6E0D480B30052B185738
transport input ssh
line vty 5 15
session-timeout 30
exec-timeout 15 0
password 7 073B331F6E0D480B30052B185738
transport input ssh
!
scheduler allocate 20000 1000
end

Router#

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mavespig
Level 3
Level 3
In response to Kevin Melton

‎03-05-2012 01:42 AM

Hi Kevin, can you try to apply this config:

chat-script gsm "" "ATDT*99#" TIMEOUT 60 "CONNECT"

interface Cellular0/0

ip address negotiated

encapsulation ppp

dialer in-band

dialer string gsm

dialer-group 1

async mode interactive

ppp chap hostname

ppp chap password 0

ppp ipcp dns request

line 0/0

exec-timeout 0 0

script dialer gsm

login

modem InOut

no exec

After that, collect the output of 'show cellular 0/0 all'

Go to solution
Kevin Melton
Level 2
Level 2
In response to mavespig

‎03-05-2012 10:09 AM

I still do not see an IMEI number (correct me if I am missing something)

COOP-NorthernNeck#sho cellular 0/0/0 all
Hardware Information
====================
Modem Firmware Version = p2813301
Modem Firmware built = 06-24-10
Hardware Version = MC5728V Rev 1.0
Electronic Serial Number (ESN) = 0x60E5976A [09615046506]
Preferred Roaming List (PRL) Version = 58008
PRI SKU ID = 535477
Current Modem Temperature = 29 degrees Celsius
Endpoint Port Map = 75

Profile Information
====================
Electronic Serial Number (ESN) = 0x60E5976A [09615046506]
Modem activated = NO

Account Information:
======================
Phone Number (MDN) : 0000009242
Mobile Station Identifier (MSID) : 0000009242

Data Profile Info:
=====================
Number of data profiles configurable : 0
--More--
Mar  5 13:05:01.249: %AAA-3-BADSERVERTYPEERROR: Cannot process accounting server type tacacs+Current active data profile : 0

Data Profile 0 Information (Active)
==================================
NAI (Network Access Identifier) = 0000009242@vzw3g.com
MN-HA SS = Set
MN-HA SPI = 300
MN-AAA SS = Set
MN-AAA SPI = 2
Reverse Tunneling Preference = Set
Home Address = 0.0.0.0
Primary Home Agent Address = 255.255.255.255
Secondary Home Agent Address = 255.255.255.255


Data Connection Information
===========================
Phone number of outgoing call =
HDR AT State = Idle, HDR Session State = Open
HDR Session Info:
    UATI (Hex) = 0080:0580:0000:002B:080A:F8CD:49C0:8EAB
    Color Code = 9, RATI = 0xE1D727C6
    Session duration = 624 msecs, Session start = 27612 msecs
    Session end = 28657 msecs, Authentication Status = Not authenticated
HDR DRC Value = 5, DRC Cover = 1, RRI = 9.6 kbps
Current Transmitted = 0 bytes, Received = 0 bytes
Total Transmitted = 0 KB, Received = 0 KB
Current Call Status = None
Current Call Duration = 0 secs
Total Call Duration = 0 seconds
Current Call Type =
Last Call Disconnect Reason = Modem offline
Last Connection Error = None
HDR DDTM (Data Dedicated Transmission Mode) Preference = On
Mobile IP Error Code (RFC-2002) = 0 (Registration accepted)

Network Information
===================
Current Service = 1xEV-DO (Rev A) and 1xRTT
Current Roaming Status(1xRTT) = ROAMING with SID, (HDR) = ROAMING with SID
Current Idle Digital Mode = HDR
Current System Identifier (SID) = 170
Current Network Identifier (NID) = 2
Current Call Setup Mode = Mobile IP Preferred with SIP fallback
SIP Username = 0000009242@vzw3g.com, SIP Password =
Serving Base Station Longitude = N/A
Serving Base Station Latitude = N/A
Current System Time = Mon Mar 5 13:4:59 2012

Radio Information
=================
Radio Power = ON
1xRTT related info
------------------
Current RSSI = -112 dBm, ECIO = -7 dBm
Current Channel Number = 384
Current Channel State = Acquired
Current Band Class = Band Class 0

HDR (1xEVDO) related info
-------------------------
Current RSSI = -98 dBm, ECIO = -0 dBm
Current Channel Number = 630
Current Band Class = Band Class 0
Sector ID (Hex) = 0080:0580:0000:002B:080A:F8CD:4901:4002
Subnet Mask = 64, Color Code = 9, PN Offset = 268
Rx gain control(Main) = 0 dBm, Diversity = Unavailable
Tx total power = 24 dBm, Tx gain adjust = 256 dBm
Carrier to interference (C/I) ratio = 10

Modem Security Information
==========================
Modem PIN Security UNLOCKED
Power-up lock DISABLED

GPS Information
==========================

GPS Info
-------------
GPS State: GPS disabled

SMS Information
===============
Incoming Message Information
----------------------------
SMS stored in modem = 0
SMS archived since booting up = 0
Total SMS deleted since booting up = 0
Storage records allocated = 99
Storage records used = 0
Number of callbacks triggered by SMS = 0
Number of successful archive since booting up = 0
Number of failed archive since booting up = 0

Outgoing Message Information
----------------------------
Total SMS sent successfully = 0
Total SMS send failure = 0
Number of outgoing SMS pending = 0
Number of successful archive since booting up = 0
Number of failed archive since booting up = 0
Last Outgoing SMS Status = SUCCESS
SMS-Send-Status:
  SMS ID =         0
  Error Class =  0x0
  Cause Code =   0x0

SMS Archive URL =
COOP-NorthernNeck#

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jamiegrive
Level 1
Level 1

‎03-05-2012 10:32 AM

Good to see you are recognising Cell0 now. I seem to remember it being shown in 'show cell 0 radio' - is that it?

Sent from Cisco Technical Support iPhone App

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jamiegrive
Level 1
Level 1

‎03-05-2012 10:37 AM

sorry I mean 'show cell 0 hardware'

Sent from Cisco Technical Support iPhone App

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Kevin Melton
Level 2
Level 2
In response to jamiegrive

‎03-05-2012 12:11 PM

Here is the output from "sho cell 0 hardware"

COOP-NorthernNeck#sho cellular 0/0/0 hardware

Modem Firmware Version = p2813301

Modem Firmware built = 06-24-10

Hardware Version = MC5728V Rev 1.0

Electronic Serial Number (ESN) = 0x60E5976A [09615046506]

Preferred Roaming List (PRL) Version = 58008

PRI SKU ID = 535477

Current Modem Temperature = 29 degrees Celsius

Endpoint Port Map = 75

COOP-NorthernNeck#

Still no IMEI

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mavespig
Level 3
Level 3
In response to Kevin Melton

‎03-05-2012 11:28 PM

Hi Kevin,

I've just read again the whole thread, and I think I see where I was wrong

With a 3G GSM card, you can indeed see IMEI and IMSI by doing show cell x/x all. Example from my lab:

Router#show cellular 0/0/0 all
Hardware Information
====================
Modem Firmware Version = K1_0_2_18AP C:/WS/F
Modem Firmware built = 12/29/08
Hardware Version = 1.0
International Mobile Subscriber Identity (IMSI) = xxxxxxxxxxxxxxx
International Mobile Equipment Identity (IMEI) = xxxxxxxxxxxxxxx

The problem here is that you don't have a gsm card, you have a EHWIC-3G-EVDO-V=.

EVDO does not use IMEI and IMSI, but it has UATI (UnicastAccess Terminal Identifier) instead.

See for example:

http://www.scribd.com/doc/74689581/26/EV-DO-Terminal-Identifiers

From your log, I can see the UATI:

    UATI (Hex) = 0080:0580:0000:002B:080A:F8CD:49C0:8EAB

Sorry I just assumed this was a gsm card, as we don't have evdo in Europe

Hope this helps

Marco

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