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New Member

format cisco 877w IOS software.

regarding the title above, i facing some problem before key-in format system command. once type "router> enable", then 2nd row it prompt key-in password which i set before, i cannot type any character at telnet service. if password does not set, the character "router>", change to "router#" if type "router> enable".

if want format for the IOS software, the character must be "router#" character in order to format IOS software. here the link i post which steps by steps to format the IOS.

https://supportforums.cisco.com/docs/DOC-4250

i now facing the problem. what kind of solution can provide.

thanks.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Gold

Re: format cisco 877w IOS software.

Password recovery on an 870 ISR?  Easy.  Look at the back.  See there's a "reset" button?

Hall of Fame Super Gold

Re: format cisco 877w IOS software.

Pssst.  Have you seen my comment?

13 REPLIES
Purple

Re: format cisco 877w IOS software.

Hi,

What is the problem? You can't go to enable mode? the format command is not working? be more specific please.

Regards.

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New Member

Re: format cisco 877w IOS software.

i mean after i type "router>enable", then it prompt password to continue which i set before. but now i cannot proceed because when i type any key at keyboard, there is no any character come out for password. then i want format the ios software. but cannot due i still at "router>" command.

Purple

Re: format cisco 877w IOS software.

so you can type enable then when prompted for password you can't type anything?

Or it won't take the password you set to enter privileged mode?

Don't forget to rate helpful posts.
New Member

Re: format cisco 877w IOS software.

the 1st statement which state "can type enable then when prompted for password you can't type anything."

this is the problem i face now.

Re: format cisco 877w IOS software.

you mentioned doing this via telnet. how about trying to enter your enable password/secret directly via console? if that doesn't work you need to do a password recovery procedure.

Purple

Re: format cisco 877w IOS software.

Have you tried to reload it? Have you tried different softwares to telnet to your router?

Don't forget to rate helpful posts.
New Member

Re: format cisco 877w IOS software.

i unable to type any key on the keyboard once prompt for password. what shoud you said i think it should be secret directly via console.

but how to recover the password process? since i only manage router global configuration only.

Cisco Employee

Re: format cisco 877w IOS software.

password recovery :

http://www.cisco.com/en/US/partner/products/hw/routers/ps380/products_password_recovery09186a00800942bc.shtml

This will work for your router. Once done you should be able to get into the router and reload the new IOS as well.

Note: You need to be connected via console as well.

New Member

Re: format cisco 877w IOS software.

i cannot get the URL because  i am registered guess level. so still got any solution?

Hall of Fame Super Gold

Re: format cisco 877w IOS software.

Pssst.  Have you seen my comment?

Hall of Fame Super Gold

Re: format cisco 877w IOS software.

Password recovery on an 870 ISR?  Easy.  Look at the back.  See there's a "reset" button?

New Member

Re: format cisco 877w IOS software.

yes. it works. i want ask after i reset it, does the existing configuration also
delete too? if yes, so i need to re-configure again the configuration setting from the beginning?

Hall of Fame Super Gold

Re: format cisco 877w IOS software.

Yes it will erase existing config and set the router into factory default.

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