Hello Rafael,
you might want to try Frame Relay Traffic Shaping first. Your configuration for this would look as following:
interface Serial0
encapsulation frame-relay
frame-relay traffic-shaping
frame-relay class SHAPE
!
map-class frame-relay SHAPE
frame-relay cir 1536000
frame-relay bc 153600
If this does not render the desired result, try the following QoS policy for voice traffic:
interface Serial0
service-policy output VOIP
!
class-map voice
match access-group 101
!
policy-map VOIP
class voice
priority percent 50
!
access-list 101 permit tcp any any eq 1720
access-list 101 permit udp any range 16384 32767
Can you try this and see if it makes a difference for you ?
Regards,
GNT