getting chasis alarm in 6509

Sanjay Shaw · ‎12-24-2011

Hi Mates,

Please help with my error:

%C6KPWR-SP-2-PSFAIL: power supply 1 output failed

%SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(OFF), and/or majorAlarm(OFF)

But same power issue i am not facing with the power supply 2.

Sh ver#

Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9_WAN-M), Versio n 12.2(33)SXH3, RELEASE SOFTWARE (fc1)
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Compiled Thu 24-Jul-08 20:12 by prod_rel_team

ROM: System Bootstrap, Version 12.2(17r)SX7, RELEASE SOFTWARE (fc1)

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cisco WS-C6506-E (R7000) processor (revision 1.0) with 458720K/65536K bytes of memory.
Processor board ID SAL083533NZ
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
7 Virtual Ethernet interfaces
26 Gigabit Ethernet interfaces
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102

Regards,

Sanjay

Reza Sharifi · ‎12-24-2011

Hi,

Check the connection to power supply 1. Do you see the green light? You may have a lose connection or the power supply may be going bad. What is the output of "sh power"?

HTH

Leo Laohoo · ‎12-24-2011

%C6KPWR-SP-2-PSFAIL: power supply 1 output failed

The PS1's heat extraction fan is "stuck".

fab5freddy · ‎03-12-2013

Hello

I'm having this same problem.

First idea was to replace the power supply.

This has been done now but the problem remains.

When the power supply is powered on, the fan LED goes green and the status LED goes black.

But after a few seconds the fan LED goes black and the status LED becomes RED.

Following logging is taken while the unit is replaced and powerd on:

Mar 12 11:37:36 CET: %C6KPWR-SP-4-PSOK: power supply 1 turned on.

Mar 12 11:37:36 CET: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.

Mar 12 11:37:38 CET: %C6KPWR-SP-2-PSFAIL: power supply 1 output failed.

Mar 12 11:37:38 CET: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(ON), and/or majorAlarm(OFF)

Mar 12 11:37:38 CET: %C6KPWR-SP-4-PSREDUNDANTONESUPPLY: in power-redundancy mode, system is operating on one power supply.

Mar 12 11:37:36 CET: %C6KPWR-SP-4-PSOK: power supply 1 turned on.

Mar 12 11:37:36 CET: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.

Mar 12 11:37:38 CET: %C6KPWR-SP-2-PSFAIL: power supply 1 output failed.

Mar 12 11:37:38 CET: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(ON), and/or majorAlarm(OFF)

Mar 12 11:37:38 CET: %C6KPWR-SP-4-PSREDUNDANTONESUPPLY: in power-redundancy mode, system is operating on one power supply.

I would appreciate the help!

Thanks

Fred

sanjaymshaw · ‎03-17-2013

Hi Fred,

Please paste the show enviroment status onwards.

1.Try swapping the Power module to both the unit. Check running good one at one time and swapping the bad unit to both power module with Bad one.This will isolate your power unit module problem or chasis.

2.And if you still face the problem try to run the chasis in combined power mode and check the show enviroment status.

3. Check if you are inserting the identical Power Supply in both the unit. Command refernce:show inventory

4. Try swapping the power cable and check if the correct voltage is coming from the source or replace power cable.

5. Collect console capture while doing the activity and update in the forums.

Leo Laohoo · ‎03-17-2013

Contact Cisco RMA. The backplane to your chassis is at fault.