Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

getting chasis alarm in 6509

Hi Mates,

Please help with my error:

%C6KPWR-SP-2-PSFAIL: power supply 1 output failed

%SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(OFF), and/or majorAlarm(OFF)

But same power issue i am not facing with the power supply 2.

Sh ver#

Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9_WAN-M), Versio                                                                                        n 12.2(33)SXH3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Thu 24-Jul-08 20:12 by prod_rel_team

ROM: System Bootstrap, Version 12.2(17r)SX7, RELEASE SOFTWARE (fc1)

JDC-AOL_CORE-II uptime is 2 weeks, 6 days, 23 hours, 6 minutes
Uptime for this control processor is 2 weeks, 6 days, 23 hours, 6 minutes
Time since JDC-AOL_CORE-II switched to active is 2 weeks, 6 days, 23 hours, 5 mi                                                                                        nutes
System returned to ROM by reload at 23:24:17 UTC Sat Dec 3 2011 (SP by reload)
System restarted at 05:04:19 IST Sun Dec 4 2011
System image file is "disk1:s72033-adventerprisek9_wan-mz.122-33.SXH3.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C6506-E (R7000) processor (revision 1.0) with 458720K/65536K bytes of memory.
Processor board ID SAL083533NZ
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
7 Virtual Ethernet interfaces
26 Gigabit Ethernet interfaces
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102

Regards,

Sanjay

5 REPLIES
VIP Super Bronze

getting chasis alarm in 6509

Hi,

Check the connection to power supply 1.  Do you see the green light?  You may have a lose connection or the power supply may be going bad.  What is the output of "sh power"?

HTH

Hall of Fame Super Gold

getting chasis alarm in 6509

%C6KPWR-SP-2-PSFAIL: power supply 1 output failed

The PS1's heat extraction fan is "stuck".

New Member

getting chasis alarm in 6509

Hello

I'm having this same problem.

First idea was to replace the power supply.

This has been done now but the problem remains.

When the power supply is powered on, the fan LED goes green and the status LED goes black.

But after a few seconds the fan LED goes black and the status LED becomes RED.

Following logging is taken while the unit is replaced and powerd on:

Mar 12 11:37:36 CET: %C6KPWR-SP-4-PSOK: power supply 1 turned on.

Mar 12 11:37:36 CET: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.

Mar 12 11:37:38 CET: %C6KPWR-SP-2-PSFAIL: power supply 1 output failed.

Mar 12 11:37:38 CET: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(ON), and/or majorAlarm(OFF)

Mar 12 11:37:38 CET: %C6KPWR-SP-4-PSREDUNDANTONESUPPLY: in power-redundancy mode, system is operating on one power supply.

Mar 12 11:37:36 CET: %C6KPWR-SP-4-PSOK: power supply 1 turned on.

Mar 12 11:37:36 CET: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is operating on both power supplies.

Mar 12 11:37:38 CET: %C6KPWR-SP-2-PSFAIL: power supply 1 output failed.

Mar 12 11:37:38 CET: %SNMP-5-CHASSISALARM: Chassis Alarm Trap: tmpAlarm(OFF), minorAlarm(ON), and/or majorAlarm(OFF)

Mar 12 11:37:38 CET: %C6KPWR-SP-4-PSREDUNDANTONESUPPLY: in power-redundancy mode, system is operating on one power supply.

I would appreciate the help!

Thanks

Fred

New Member

getting chasis alarm in 6509

Hi Fred,

Please paste the show enviroment status onwards.

1.Try swapping  the Power module to both the unit. Check running good one at one time and swapping the bad unit to both power module with Bad one.This will isolate your power unit module problem or chasis.

2.And if you still face the problem try to run the chasis in combined power mode and check the show enviroment status.

3. Check if you are inserting the identical Power Supply in both the unit. Command refernce:show inventory

4. Try swapping the power cable and check if the correct voltage is coming from the source or replace power cable.

5. Collect console capture while doing the activity and update in the forums.

Hall of Fame Super Gold

getting chasis alarm in 6509

Contact Cisco RMA.  The backplane to your chassis is at fault.

1728
Views
0
Helpful
5
Replies
CreatePlease to create content