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New Member

Hardware Failure shown on port in Nexus 5596

Today one of the link of N5k to one of the location went down & following is the description shown in the nexus:

Ethernet1/23 is down (Hardware failure)

Dedicated Interface

  Hardware: 1000/10000 Ethernet, address: 547f.eea8.a5c1 (bia 547f.eea8.a59e)

  Description: Uplink ___

  Internet Address is 10.x.y.z/30

  MTU 1500 bytes, BW 10000000 Kbit, DLY 10 usec

  reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA

  auto-duplex, 10 Gb/s, media type is 10G

  Beacon is turned off

  Input flow-control is off, output flow-control is off

  Rate mode is dedicated

  Switchport monitor is off

  EtherType is 0x8100

  Last link flapped 4d10h

  Last clearing of "show interface" counters never

  7 interface resets

  30 seconds input rate 0 bits/sec, 0 packets/sec

  30 seconds output rate 0 bits/sec, 0 packets/sec

  Load-Interval #2: 5 minute (300 seconds)

    input rate 0 bps, 0 pps; output rate 0 bps, 0 pps

  RX

    1188377866 unicast packets  1058370 multicast packets  11 broadcast packets

    1189436247 input packets  409281411065 bytes

    0 jumbo packets  0 storm suppression bytes

    0 runts  0 giants  0 CRC  0 no buffer

    0 input error  0 short frame  0 overrun   0 underrun  0 ignored

    0 watchdog  0 bad etype drop  0 bad proto drop  0 if down drop

    0 input with dribble  0 input discard

    0 Rx pause

  TX

    1720716012 unicast packets  1210983 multicast packets  19 broadcast packets

    1721927014 output packets  1472271989010 bytes

    41 jumbo packets

    49 output errors  0 collision  0 deferred  0 late collision

    0 lost carrier  0 no carrier  0 babble 0 output discard

    0 Tx pause

Kindly help us in knowing the source of error and solution which can be provided against this issue.

Regards

Siddharth Jain

Everyone's tags (1)
5 REPLIES
New Member

Re:Hardware Failure shown on port in Nexus 5596

Show int eth1/23 tran


Sent from Cisco Technical Support Android App

New Member

Hardware Failure shown on port in Nexus 5596

sh int eth 1/23 tra

Ethernet1/23

    transceiver is present

    type is 10Gbase-LR

    name is CISCO-FINISAR

    part number is FTLX1474D3BCL-CS

    revision is A

    serial number is FNS16120QU5

    nominal bitrate is 10300 MBit/sec

    Link length supported for 9/125um fiber is 10 km

    cisco id is --

    cisco extended id number is 4

Re:Hardware Failure shown on port in Nexus 5596

Contact Cisco TAC and arrange for an RMA.  Nothing else you can do.

Jawad

Jawad
Cisco Employee

Hardware Failure shown on port in Nexus 5596

Hi Sidhharth,
You need to raise the RMA for the module to get it replaced.

further more you can see that the port might have failed on the module. run the following command:

show diagnostic result module all

HTH

regards

Inayath

New Member

Hardware Failure shown on port in Nexus 5596

It shows following result:

    16) TestFabricPort :

   Eth     1   2   3   4   5   6   7   8   9  10  11  12  13  14  15  16  17  18

  19  20

   Port ------------------------------------------------------------------------

--------

           .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .

   .   .

   Eth    21  22  23  24  25  26  27  28  29  30  31  32  33  34  35  36  37  38

  39  40

   Port ------------------------------------------------------------------------

--------

           .   .   F   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .

   .   .

   Eth    41  42  43  44  45  46  47  48

   Port --------------------------------

           .   .   .   .   .   .   .   .

All the test are passed except the above mentioned

Regards

Siddharth

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