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Community Member

How to add an additional WIC

We have a cisco 2811 running 12.4(23b) IOS version. We have recently added a T1 to created a bonded T1 (3MB serial link) and I'm trying to add an additional WIC to our router. The WIC is identified as follows from the sh diag:

WIC Slot 2:

        FT1 BT8360

        WIC module not supported/disabled in this slot

        Hardware revision 1.5           Board revision G0

        Serial number     29689272      Part number    800-03279-04

        FRU Part Number     WIC-1DSU-T1=

        Test history      0x0           RMA number     00-00-00

        Connector type    Wan Module

        EEPROM format version 2

        EEPROM contents (hex):

          0x20: 02 11 01 05 01 C5 05 B8 50 0C CF 04 00 00 00 00

          0x30: 80 00 00 00 03 01 11 01 FF FF FF FF FF FF FF FF

What this says to me is that it's recognized, but the port needs to be enabled. I've searched high and low and have been unsuccessful at finding how to do this.



Everyone's tags (1)
Community Member

How to add an additional WIC


    I'm sorry to tell you, but the older WIC-1DSU-T1 card is not supported in the 2811.  You'll need to get the WIC-1DSU-T1-V2 card.

A full list of WICs and modules for the 2800 series routers is available at:

Also, about halfway down the following page, you can see a list of unsupported WICs in the 2800 series.  (search on page for 'Unsupported')

I hope this helps clear the confusion.

   - Ken

Community Member

How to add an additional WIC

Hmm...coulda swore I saw it on the approved list...oh well. Thanks for the info, Kenneth!

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