06-07-2010 05:19 AM - edited 03-04-2019 08:42 AM
Hi Experts,
We have installed an HWIC-4ESW card on a Cisco 2801 router in SLOT#0. However the card is not getting detected.
The IOS version is 12.4(13r)T .
Can you please advise if there is something we are missing here. Does it needs to go into a specific slot on the router.
Appreciate the help.
Regards,
Imran.
Solved! Go to Solution.
06-07-2010 06:21 AM
Hello Imran,
According to this link :
In the Cisco 2801 (and not 2811, 2821 ...) : slot 0 and slot 2 do not support HWICs (they are recognized in slot 1 and 3).
So I would suggest to turn off your 2801 move your HWIC form slot 0 to slot 1.*
Thank you.
Kind regards
Karim
06-07-2010 05:41 AM
Hi Imran,
According to this link : http://www.cisco.com/en/US/prod/collateral/routers/ps5853/product_data_sheet0900aecd8016bf0b.html
, the module should be detected in your version (minimum supported IOS is 12.3(8)T).Moreover I do not see any SLOT restriction about this module.
However I would like to know what is the exact reference of your module ? Is it HWIC-4ESW or HWIC-4ESW-POE ? Indeed for the last case (poe module) the router has to have a special power supply => (reference of the bundle is CISCO2801-AC-IP)
A. The Cisco 2800, 2900, 3800 and 3900series routers support optional field-replaceable power supplies that, along with the inline power modules (4- and 8-port modules: part numbers ILPM-4 and ILPM-8) provide the PoE function.
If the module is not POE, have you tried in another slot ? Is the module listed in the 'sh diag' (/ show inventory) ?
Regards.
Karim
06-07-2010 05:52 AM
Hi Karim,
The card is HWIC-4ESW .
Also its not showing in sh diag. Below is the output.
TRU_Powai_RTR2#sh diag
Slot 0:
C2801 2FE 4SLOT Mainboard Port adapter, 4 ports
Port adapter is analyzed
Port adapter insertion time 01:12:37 ago
EEPROM contents at hardware discovery:
Chassis MAC Address : 0023.5eb5.d6da
MAC Address block size : 34
PCB Serial Number : FOC124710GL
Hardware Revision : 7.0
Part Number : 73-8190-08
Board Revision : A0
Top Assy. Part Number : 800-23435-06
Deviation Number : 0
Fab Version : 04
CLEI Code : IPMK400ARA
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : CISCO2801
Version Identifier : V05
Processor type : 86
Chassis Serial Number : FHK1249F0EM
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C3 06 00 23 5E B5 D6 DA 43 00 22 C1 8B 46
0x10: 4F 43 31 32 34 37 31 30 47 4C 40 04 1C 41 07 00
0x20: 82 49 1F FE 08 42 41 30 C0 46 03 20 00 5B 8B 06
0x30: 88 00 00 00 00 02 04 C6 8A 49 50 4D 4B 34 30 30
0x40: 41 52 41 03 00 81 00 00 00 00 04 00 CB 89 43 49
0x50: 53 43 4F 32 38 30 31 89 56 30 35 20 D9 02 C1 40
0x60: 09 86 C2 8B 46 48 4B 31 32 34 39 46 30 45 4D FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x100: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x110: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x120: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x130: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x140: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x150: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x160: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x170: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x180: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x190: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1A0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1B0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1C0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1D0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1E0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x1F0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC/VIC/HWIC Slot 3:
Serial 2T (12in1)
Hardware revision 1.0 Board revision B0
Serial number 36864737 Part number 800-03181-03
Version Identifier V01 FRU Part Number WIC-2T
Test history 0x0 RMA number 00-00-00
Connector type PCI
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 12 01 00 02 32 82 E1 50 0C 6D 03 00 00 00 00
0x30: 58 00 00 00 09 03 26 00 FF FF FF FF FF FF FF FF
Regards,
Imran.
06-07-2010 06:21 AM
Hello Imran,
According to this link :
In the Cisco 2801 (and not 2811, 2821 ...) : slot 0 and slot 2 do not support HWICs (they are recognized in slot 1 and 3).
So I would suggest to turn off your 2801 move your HWIC form slot 0 to slot 1.*
Thank you.
Kind regards
Karim
06-07-2010 07:11 AM
Hi Karim,
Thanks much for your guidance. The card is getting detected after moving to slot#1.
Appreciate your help.
Best Regards,
Imran.
06-07-2010 06:32 AM
As Karim, the module works in Slots 1& 3 on the 2801 platform.
Francisco.
06-08-2010 02:52 AM
Salam:
Dear Imran,
In 2801, Only Slot 1 and slot 3 support HWIC-Card therefore you should move HWIC-4ESW from Slot0 to Slot1
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide