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Webcast-Catalyst9k
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%ILPOWER-3-CONTROLLER_ERR Bug CSCea40671 and CSCeb24148??

Hello

When a Cisco catalyst interface receives an Electrostatic Discharge (ESD) for example, from a powered IP Phone,
some interfaces go down and no longer provide power.

I see this  error anf then the phone don'r receive power ,I have to do a shut no shut like the bug CSCea40671 and CSCeb24148 says but I have version IOS 12.2(55)SE1 .AM I affectedby other bug? What is the problem?

IOS version 12.1(14)EA1, or later, provides an ESD recovering mechanism.

Wich is the recovery mechanism?

 

Regards!

 

1 REPLY
Silver

Hi mtotelenivel1The ESD

Hi mtotelenivel1

The ESD recovering mechanism is an "auto feature" you don't need to configure anything extra on the device , and if you're running a non-affected IOS version it might be a controller failure, if you have a support contract, You can open a ticket with TAC and request a RMA. 

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