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internal software error on a 7202 router

Hi Guys,

I've just bought a 7202 router, started it up, and would you believe it I get an internal softawre error saying:-

1. %SHELF-3-DISCOVER_SOCKET_OPEN: socket open failed

An internal software error has occurred.

-Process= "Shelf Hello Proc", ipl= 0, pid= 99

-Traceback= 60D32AE4 606B7DA4 606B7D90

Being new to cisco, I have no idea how to solve this. The only way I can think of is to upload a new ios image?

But how do I get hold of a new image for it? A smartnet contract for a category 13 item seems is over £3000 which seems rediculous as the router was only a couple of hundred off ebay.

Has anyone any ideas or is the router just for the bin (which I hope not!! :-(

Thanks very much in advance

Rob

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