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internet down affecting calls

yuhuiyao
Level 1
Level 1

All,

Cogent just has an issue this morning, our internet was down for about 20 minutes.

The wierd thing is, we can not call any numbers outside the company. Our PRI is on a seperate voice gateway connecting to Verizon which should not be affected by the internet.

Unless Cogent and Verizon share the same physical layer and there was an issue with that physical layer, I can not think of any other causes. I called both parties and they denied they share any lower layer facilities.

Anyone experienced anything like this?

Thanks

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Already replied in duplicate post, please do not replicate threads.

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