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Internet Protocol Processing Disabled ATM0

Kiwi__Power
Level 1
Level 1

Hi I'm setting up a Cisco 887 ADSL/VDSL router at home.

I have the ADSL2+ Annex A side up and running.

Cisco_887#show ip int brief
Interface                  IP-Address      OK? Method Status                Protocol
ATM0                       unassigned      YES NVRAM  up                    up
BRI0                       unassigned      YES NVRAM  administratively down down
BRI0:1                     unassigned      YES unset  administratively down down
BRI0:2                     unassigned      YES unset  administratively down down
Dialer1                    (omitted)       YES IPCP   up                    up
FastEthernet0              unassigned      YES unset  up                    up
FastEthernet1              unassigned      YES unset  up                    up
FastEthernet2              unassigned      YES unset  up                    down
FastEthernet3              unassigned      YES unset  up                    down
NVI0                       unassigned      YES unset  administratively down down
SSLVPN-VIF0                unassigned      NO  unset  up                    up
Virtual-Access1            unassigned      YES unset  up                    up
Virtual-Access2            unassigned      YES unset  up                    up
Vlan1                      192.168.1.1     YES NVRAM  up                    up
Cisco_887#

 

 

Cisco_887#show dsl int atm0
ATM0
Alcatel 20190 chipset information
                ATU-R (DS)                      ATU-C (US)
Modem Status:    Showtime (DMTDSL_SHOWTIME)
DSL Mode:        ITU G.992.5 (ADSL2+) Annex A
ITU STD NUM:     0x03                            0x2
Chip Vendor ID:  'STMI'                          'IKNS'
Chip Vendor Specific:  0x0000                    0x0001
Chip Vendor Country:   0x0F                      0xB5
Modem Vendor ID: 'CSCO'                          'IKNS'
Modem Vendor Specific: 0x0000                    0x0000
Modem Vendor Country:  0xB5                      0xB5
Serial Number Near:    FHK135273SQ
Serial Number Far:     ^A
Modem VeChip ID:         C196 (3) capability-enabled
DFE BOM:         DFE3.0 Annex A (1)
Capacity Used:   99%                             65535%
Noise Margin:    11.5 dB                         12.0 dB
Output Power:    19.0 dBm                        12.5 dBm
Attenuation:     41.0 dB                         18.0 dB
FEC ES Errors:    0                              6993
ES Errors:        0                              78632
SES Errors:       0                              250
LOSES Errors:     0                              21
UES Errors:       0                              135
Defect Status:   None                            None
Last Fail Code:  None
Watchdog Counter: 0x69
Watchdog Resets: 0
Selftest Result: 0x00
Subfunction:     0x00
Interrupts:      12372 (0 spurious)
PHY Access Err:  0
Activations:     1
LED Status:      ON
LED On Time:     100
LED Off Time:    100
Init FW:         init_AMR-4.0.015_no_bist.bin
Operation FW:    AMR-4.0.015.bin
FW Source:       embedded
FW Version:      4.0.15

                 DS Channel1      DS Channel0   US Channel1       US Channel0
Speed (kbps):             0             8763             0              1093
Cells:                    0              406             0           6159740
Reed-Solomon EC:          0                0             0             13844
CRC Errors:               0              565             0             79449
Header Errors:            0              509             0                 0
Total BER:                0E-0           33280E-0
Leakage Average BER:      0E-0           33280E-0
Interleave Delay:         0               36             0                 8
                        ATU-R (DS)      ATU-C (US)
Bitswap:               enabled            enabled
Bitswap success:          0                   0
Bitswap failure:          0                   0

LOM Monitoring : Disabled


DMT Bits Per Bin
000: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
010: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
020: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
030: 0 0 2 0 0 0 7 0 0 0 0 0 0 0 3 0
040: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
050: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
060: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
070: 0 0 0 0 0 0 0 0 0 0 3 0 0 0 3 0
080: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
090: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
0A0: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
0B0: 0 0 6 0 0 0 A 9 0 0 4 5 0 0 4 5
0C0: 0 0 4 5 0 0 4 5 0 0 4 5 0 0 4 5
0D0: 0 0 4 5 0 0 3 0 0 0 3 0 0 0 3 0
0E0: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
0F0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
100: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
110: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
120: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
130: 0 0 2 0 0 0 7 0 0 0 0 0 0 0 0 0
140: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
150: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
160: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
170: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 0
180: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
190: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
1A0: 0 0 3 0 0 0 3 0 0 0 3 0 0 0 3 0
1B0: 0 0 2 0 0 0 7 0 0 0 0 0 0 0 0 0
1C0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1D0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1E0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1F0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

DSL: Training log buffer capability is not enabled
Cisco_887#

 

I can ping outside IP addresses from the router

Cisco_887#ping 202.89.4.222

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 202.89.4.222, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 16/16/20 ms
Cisco_887#

 

But no computers can access the internet and I think I know why:

Cisco_887#show ip int atm0
ATM0 is up, line protocol is up
  Internet protocol processing disabled
Cisco_887#

How can I make that say enabled?

 

1 Reply 1

Richard Burts
Hall of Fame
Hall of Fame

This is because there is not an IP address assigned to ATM0. If you want it to say enabled then assign an IP address to it.

 

But I doubt that this is the reason why users can not reach the Internet. You have not shown us any config details but the common practice is to assign the IP address to the dialer interface and it looks like you have done this.

 

The most common cause of symptoms like this is that you are not doing address translation on the user traffic going to the Internet. If you post details of the configuration we would be able to give you better responses.

 

HTH

 

Rick

HTH

Rick
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