10-09-2006 03:00 AM - edited 03-03-2019 02:16 PM
Cisco2811 can receive incoming calls but can't make outgoing calls.log shows msgs below:
*Oct 9 06:11:46.951: ISDN BR0/0/0 **ERROR**: handle_l2d_srq_mail: Layer 1 inactive
*Oct 9 06:12:21.275: ISDN BR0/0/0 **ERROR**: handle_l2d_srq_mail: Layer 1 inactive
*Oct 9 06:13:47.119: ISDN BR0/0/0 **ERROR**: handle_l2d_srq_mail: Layer 1 inactive
*Oct 9 06:13:51.119: ISDN BR0/0/0 **ERROR**: handle_l2d_srq_mail: Layer 1 inactive
*Oct 9 06:13:55.119: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BR0/0/0, TEI 0 changed to down
*Oct 9 06:13:55.119: ISDN BR0/0/0 Q931: Ux_DLRelInd: DL_REL_IND received from L2
*Oct 9 06:14:11.343: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/0, TEI 0 changed to up
*Oct 9 06:16:13.451: ISDN BR0/0/0 **ERROR**: handle_l2d_srq_mail: Layer 1 inactive
*Oct 9 06:16:27.559: ISDN BR0/0/0 **ERROR**: handle_l2d_srq_mail: Layer 1 inactive
*Oct 9 06:16:28.559: ISDN BR0/0/0 **ERROR**: handle_l2d_srq_mail: Layer 1 inactive
Any thoughts?
10-09-2006 03:19 AM
Hi Tony
As per the logs it shows the physical layer itself is not up at present.
have you checked up the status of the line using show isdn status ?
also did you try to check the voltage on the isdn line ?
regds
10-09-2006 04:00 AM
my dear friend
thank you very much for your explanation.I am working with the telco to troubleshoot the ISDN issue.
much appreciated
Tony
10-09-2006 04:07 AM
put sh isdn status and see layer 1 active or deactivted..then when its up ..still does not work send in the q931 debug output
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