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Last Date of HW Support - CISCO3845-V3PN/K9

Dear Team,

I am trying to find out the Last Date of Support: HW for the following product:

CISCO3845-V3PN/K9

I have tried to search for it on Cisco EoL/EoS sheets but found only the following link

http://www.cisco.com/en/US/prod/collateral/routers/ps5855/eol_c51_496070.html

We need to quote our client replacement product but want some documented proof from Cisco for the same.

Please share some information regarding this.

I will be looking forward to a positive response from you.

Regards,

Farhan.

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Last Date of HW Support - CISCO3845-V3PN/K9

The CISCO3845-V3PN/K9 was replaced by the C3845-H-VSEC/K9 according to Cisco's EOS sheet the CISCO3845-V3PN/K9 was removed from HW support when the C3845-H-VSEC/K9 went on sale

"Customers will continue to receive support from the Cisco Technical

Assistance Center (TAC) until otherwise specified by a component-specific end-of-life

announcement or new Product ID"

C3845-H-VSEC/K9 is the new product ID. Cisco will honour any exisiting smartnet contract up until it's renewal date but will not provide a new smartnet contract.

4 REPLIES

Re: Last Date of HW Support - CISCO3845-V3PN/K9

The link you have posted has the replacement part C3845-H-VSEC/K9 (which in turn is eol) and replaced by C3945-VSEC/K9:

CISCO3845-V3PN/K9
3845 V3PN bdle, AIM-VPN, PVDM2-64, CCME-250, AdvIPServ, 64F/256D
C3845-H-VSEC/K9
3845H.Perf.VSEC:AIM-VPN2/SSL, PVDM2, CCME/SRST, AIS, 512F/1024D

C3845-H-VSEC/K9 is replaced by C3945-VSEC/K9
Refer here: http://www.cisco.com/en/US/prod/collateral/routers/ps5855/eol_c51_624090.html

C3845-H-VSEC/K9
3845H.Perf.VSEC:AIM-VPN3/SSL,PVDM2,CCME/SRST,AIS,512F/1024D
C3945-VSEC/K9
Cisco 3945 Voice Sec. Bundle, PVDM3-64, UC and SEC License P
Add FL-SRST + FL-CME-SRST-100 + FL-SSLVPN25-K9

Also this product as a whole is listed end of sale model here:http://www.cisco.com/en/US/products/ps5856/index.html

To summarize:
CISCO3845-V3PN/K9 is replaced by C3845-H-VSEC/K9 (which in turn is eol) and replaced by C3945-VSEC/K9.

So you can quote C3945-VSEC/K9.

-Terry
Sent from Cisco Technical Support iPhone App

New Member

Re: Last Date of HW Support - CISCO3845-V3PN/K9

Hello Terry,

Thanks for your prompt response.

The client has CISCO3845-V3PN/K9 equipment already installed within their organization. They need to know the Last Date of HW Support for this product. This product is covered under maintenance and they need to buy the relevant Smartnet for this product.

Please let me know the Last Date of HW Support for above mentioned equipment so I can share the details with client accordingly.

Regards,

Farhan.

New Member

Re: Last Date of HW Support - CISCO3845-V3PN/K9

Hello Terry,

Waiting for your response.

Regards,

Farhan.

New Member

Last Date of HW Support - CISCO3845-V3PN/K9

The CISCO3845-V3PN/K9 was replaced by the C3845-H-VSEC/K9 according to Cisco's EOS sheet the CISCO3845-V3PN/K9 was removed from HW support when the C3845-H-VSEC/K9 went on sale

"Customers will continue to receive support from the Cisco Technical

Assistance Center (TAC) until otherwise specified by a component-specific end-of-life

announcement or new Product ID"

C3845-H-VSEC/K9 is the new product ID. Cisco will honour any exisiting smartnet contract up until it's renewal date but will not provide a new smartnet contract.

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