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Line Card Problem

please see the below log file of cisco switch and suggest me what i can i do for that situation:

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Switch Log :

-------------

%PM_SCP-SP-1-LCP_FW_ERR: System resetting module 2 to recover from error: Linecard received system exception

%OIR-SP-3-PWRCYCLE: Card in module 2, is being power-cycled Off (Module Reset due to exception or user request)

%C6KPWR-SP-4-DISABLED: power to module in slot 2 set Off (Module Reset due to exception or user request)

Switch card Inforamtion :

--------------------------

   Card Type                              Model              Serial No.

----------------------------------------------------------------------------

CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SAL104894TU

  MAC addresses                       Hw    Fw           Sw           Status

------------------------------------------------------------------------------

  0018.b9d1.2878 to 0018.b9d1.28a7   2.5   12.2(14r)S5  12.2(18)SXE6 PwrDown

Jun  3 03:51:07.154 UTC: %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 2 to r

ecover from error: Linecard received system exception

Jun  3 03:51:07.154 UTC: %OIR-SP-3-PWRCYCLE: Card in module 2, is being power-cy

cled Off (Module Reset due to exception or user request)

Jun  3 03:51:07.154 UTC: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set Of

f (Module Reset due to exception or user request)

  Sub-Module                  Model              Serial        Hw     Status

----------------------------------------------------------------------------------

  Distributed Forwarding Card WS-F6700-DFC3BXL   SAL10425HLU   5.3    PwrDown

please help me..

Sariful

Everyone's tags (2)
1 REPLY
Bronze

Line Card Problem

%PM_SCP-1-LCP_FW_ERR: System resetting module [dec] to recover from error: [chars]

Problem

The switch reports this error message:

  • %PM_SCP-1-LCP_FW_ERR: System resetting module [dec] to recover from error: [chars]

These examples show the console output that is displayed when this problem occurs:

  • %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 13 to recover from error: Linecard received system exception

    or

  • %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 4 to recover from error: Coil Pb Rx Parity Error - Port #14

Description

The message indicates that the firmware of the specified module has  detected an error. The system automatically resets the module in order  to recover from the error. The [dec] is the module number, and [chars]  is the error.

Workaround

Reseat the module or put the module in a different slot and allow the  module to go through the complete bootup diagnostics test. For more  information on online diagnostics on the Catalyst 6500 series switches,  refer to Configuring Online Diagnostics.  After the module passes the diagnostics test, monitor the recurrence of  the error message. If the error occurs again or the diagnostics test  detects any issues, create a service request with Cisco Technical Support for further troubleshooting.

HTH!

-Chris

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