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Modem Aux Port connectivity

Hi all

It should be a failry easy question but I am not able to find an answer. I currently have a modem which is connected to the AUX port on router. All works great when I dial into it but when someone from a different country tries to access it they do get a response from the modem but the connection is never established with the router as the connection gets closed. At this time I am not sure what the problem could be is there some kind of setting on the modem or router which would allow for this. Thanks for any help. Modem is US Robotics 56K modem.

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