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New Member

Need Urgent Help


Hi guys i am facing problem in one of my router , i was trying to get the sh tech support for that router, i am getting following sh tech support format , i have seen first time can any body tell me wht is the problem and when i am getting such type of sh tech

Thanks in addvance


Amex-Mum#sh tech-support

------------------ show version ------------------

------------------ show running-config ------------------

------------------ show stacks ------------------

------------------ show interfaces ------------------

------------------ show controllers ------------------

------------------ show file systems ------------------

------------------ dir nvram: ------------------

Directory of nvram:/

116 -rw- 9802 <no date> startup-config

117 ---- 27 <no date> private-config

118 -rw- 9802 <no date> underlying-config

1 -rw- 0 <no date> ifIndex-table

2 ---- 32 <no date> persistent-data

3 -rw- 1609 <no date> cerf_report

129016 bytes total (115039 bytes free)

------------------ show disk0: all ------------------

------------------ show bootflash: all ------------------

------------------ show environment last ------------------

------------------ show environment all ------------------

------------------ show memory statistics ------------------

------------------ show process memory ------------------

------------------ show process cpu ------------------

------------------ show process cpu history ------------------

------------------ show controllers t1 ------------------

------------------ show controllers e1 ------------------

------------------ show voice port ------------------

------------------ show dial-peer voice ------------------

------------------ show gateway ------------------

------------------ show call active voice ------------------

------------------ show call history voice last 50 ------------------

------------------ show region ------------------

------------------ show buffers ------------------

------------------ show diag ------------------

------------------ show c7200 ------------------

------------------ show pci hardware ------------------

------------------ show pci controller ------------------

Hall of Fame Super Bronze

Re: Need Urgent Help

Let's see your current privilege level by typing show priv

What happens if you do a show version, do you get an output?



New Member

Re: Need Urgent Help

i have priv that is not a problem ...yes sh version is coming..i have seen first time .

can anybody tell me

Thanks in Advance

New Member

Re: Need Urgent Help


There is a reason for the show priv command. We need to see what level you are at... You can still have access to a router but not be at the right priv level to show or execute commands.

Hall of Fame Super Bronze

Re: Need Urgent Help

Let's see the show version from this device.