I am trying to insert a new NME-AIR-WLC12-K9 card in CISCO2851 router, but post to the command #service-module Integrated-Service-Engine 1/0 session, the fail to come up. I have enclose the logs from the router.Pls let me know the proble is with the NME-AIR-WLC12-K9 card or this problem can be rectified by loading the image to the WLC card?
uwl-Krl-TCR-ZO-Rt-01#service-module Integrated-Service-Engine 1/0 status
Service Module is Cisco Integrated-Service-Engine1/0
Service Module supports session via TTY line 66
Service Module is failed
Service Module status is not available
Please enter '***' to change boot configuration: Found disk 0
found 1 drives
root cmd : root (hd0,0)
Filesystem type unknown, partition type 0x4
Unable to load image
in boot func: kt: 0
Unable to boot imageNmi Npx0 Dly P92 Sha0 Kbd0 Cmos Pci Dma0 PrtB Tim Exp Rfsh Geom
Solved! Go to Solution.
I've tried to find something in regard to your issue...but nothing.
It's saying that your image 12.4(15)T is the minimum one supporting this module.
Nevertheless The Cisco software advisory is saying that 12.4(2)T3 is the mimimum version.
Anyway, if it is not productive, can you upgrade to 12.4(24)T3 (last version), and let me know if this is working.
If you cannot upgrade let me know.
Since all other routers are working with 12.4(15)T, our end customer may not allow to change the IOS version.Do we have any other options to recover this issue?
As NME-AIR-WLC12-K9 is having inbuilt flash card, is there any option to upgrade the image of WLC card (NME-AIR-WLC12-K9)
or any command to check the image name in WLC card?
We have processed the RMA and ETA is on 3rd June, I will post you the update once the RMA sapre is replaced.
We have replaced the RMA NME-AIR-WLC12-K9 and the same is working fine. The problem has resolved now. thanks for the support.