Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

No information coming while i put a show diag in cisco C7201.

Hi,

No information coming while i put a show diag in cisco C7201 router..Is there any alternate command available?

Router#sh diag

--------------------

no info showing..

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Silver

Re: No information coming while i put a show diag in cisco C7201

Hello Stalin,

try to use the following

show c7200

Hope to help

Giuseppe

Hall of Fame Super Silver

Re: No information coming while i put a show diag in cisco C7201

Hello Stalin,

be aware that C3560 is a fixed configuration device (not modular)

sh diagnostic

provides the results of system tests

show version

can provide some informations about the processor board and so on.

see command reference for your version

http://www.cisco.com/en/US/docs/switches/lan/catalyst3560/software/release/12.2_35_se/command/reference/cli2.html#wp8361286

Hope to help

Giuseppe

5 REPLIES
New Member

Re: No information coming while i put a show diag in cisco C7201

Hi, What you want to do, please clarify.

You can run Sh Version command.

New Member

Re: No information coming while i put a show diag in cisco C7201

Normaly when i put show diag command.The router hardware information ( mother board & etc.) will come.But in this case not coming any info..it is showing blank...

Router # show diag

---------------------------------------------------------------------------------------------------------------

See the below show diag output from different Router series..

Router # sh diag

Slot 0:

C2821 Motherboard with 2GE and integrated VPN Port adapter, 2 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

PCB Serial Number : FOC12373GQ1

Hardware Revision : 1.0

Top Assy. Part Number : 800-26921-03

Board Revision : A0

Deviation Number : 0

Fab Version : 03

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Processor type : 87

Hardware date code : 20080913

Chassis Serial Number : FHK1239F166

Chassis MAC Address : 0023.3313.eac0

MAC Address block size : 32

CLEI Code : COM7M00ARA

Product (FRU) Number : CISCO2821

Part Number : 73-8853-05

Version Identifier : V04

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF C1 8B 46 4F 43 31 32 33 37 33 47 51 31 40

0x10: 03 E8 41 01 00 C0 46 03 20 00 69 29 03 42 41 30

0x20: 88 00 00 00 00 02 03 03 00 81 00 00 00 00 04 00

0x30: 09 87 83 01 32 69 11 C2 8B 46 48 4B 31 32 33 39

0x40: 46 31 36 36 C3 06 00 23 33 13 EA C0 43 00 20 C6

0x50: 8A 43 4F 4D 37 4D 30 30 41 52 41 CB 8F 43 49 53

0x60: 43 4F 32 38 32 31 20 20 20 20 20 20 82 49 22 95

0x70: 05 89 56 30 34 20 D9 02 40 C1 FF FF FF FF FF FF

WIC Slot 0:

Serial 2T (12in1)

Hardware revision 1.0 Board revision J0

Serial number 29710137 Part number 800-03181-01

FRU Part Number WIC-2T=

Test history 0x0 RMA number 00-00-00

Connector type PCI

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 12 01 00 01 C5 57 39 50 0C 6D 01 00 00 00 00

0x30: 98 00 00 00 03 01 13 00 FF FF FF FF FF FF FF FF

Hall of Fame Super Silver

Re: No information coming while i put a show diag in cisco C7201

Hello Stalin,

try to use the following

show c7200

Hope to help

Giuseppe

New Member

Re: No information coming while i put a show diag in cisco C7201

Thanks for the reply.Using the above command we can find the harware info...We have another one switch C3560 for purpose of CE router.here also show diag cmd not working.

Please help me for the same..

IOS version :- Cisco IOS Software, C3560 Software (C3560-IPSERVICES-M), Version 12.2(35)SE5.

Hall of Fame Super Silver

Re: No information coming while i put a show diag in cisco C7201

Hello Stalin,

be aware that C3560 is a fixed configuration device (not modular)

sh diagnostic

provides the results of system tests

show version

can provide some informations about the processor board and so on.

see command reference for your version

http://www.cisco.com/en/US/docs/switches/lan/catalyst3560/software/release/12.2_35_se/command/reference/cli2.html#wp8361286

Hope to help

Giuseppe

253
Views
0
Helpful
5
Replies