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No internet connectivity with Cisco 2504 Wireless controller

alexmschade
Level 1
Level 1

Hello all, 

I am currently attempting to set up the 2504 WLC with two 3502i APs. The network itself works fine, but there is not internet connectivity once connected to the network. 

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.6.100.0
Bootloader Version............................... 1.0.18
Field Recovery Image Version..................... 1.0.0
Firmware Version................................. PIC 16.0


Build Type....................................... DATA + WPS

System Name...................................... Cisco_47:07:04
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 10.1.10.118
Last Reset....................................... Software reset
System Up Time................................... 0 days 0 hrs 59 mins 48 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180


--More-- or (q)uit
Configured Country............................... US  - United States
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +23 C
External Temperature............................. +29 C
Fan Status....................................... 3600 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 1

Burned-in MAC Address............................ 24:E9:B3:47:07:00
Maximum number of APs supported.................. 5

 

Please advise. 

Regards, 
Alex

1 Reply 1

jbeauchamp1
Level 1
Level 1

Assuming since you said the network was working fine, your client connects, obtains and IP address and can ping it's gateway?

If so that I would look at your router most likely and review NAT. Perhaps your WiFi is on a separate subnet and you don't have a NAT statement to translate that subnet and give them external access. Of course there could always be a firewall in place as well preventing it, but there are just some generic ideas to give you a start.

 

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