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Community Member

No ip address

Hope someone can help? I upgraded my ios from c870-advipservicesk9-mz.124-15.T8.bin to c870-advipservicesk9-mz.124-22.T1.bin, as per the software advisor. When I reload the router I am unable to get an IP address from my ISP, if I go back to 124-15T8 everything works great. Does anyone have any ideas.

Thank you in advance.

2 REPLIES
Super Bronze

Re: No ip address

Possible software defect introduced in the later code. (Many enhancements added to 12.4.20T and 12.4.22T.) If you have maintenance, contact TAC. (If you don't need a later feature, you could also stay with 12.4.15T#.)

PS:

You might also try 12.4.24T.

Community Member

Re: No ip address

Thank you for your reply, I do have a smartnet on this router. I will try the 12.4.24t and if that does not work I will call TAC.

Thanks again for your reply.

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