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New Member

No Working ESP ASR1002

Hi

I have a problem with a brand new ASR1002:

Router#show facility-alarm status
System Totals  Critical: 2  Major: 0  Minor: 0

Source              Severity      Description [Index]
------              --------      -------------------
Power Supply Module 1      CRITICAL      Power Supply Failure [0]
xcvr container 0/0/0       INFO          Transceiver Missing [0]
xcvr container 0/0/1       INFO          Transceiver Missing [0]
xcvr container 0/0/2       INFO          Transceiver Missing [0]
xcvr container 0/0/3       INFO          Transceiver Missing [0]
module R0                  CRITICAL      No Working ESP [11]
GigabitEthernet0           INFO          Physical Port Administrative State Down [2]

============

So i send the router back and today we get a new one, but it shows the same.

What`s the problem with the ESP? Is there some config missing to activate the ESP?

thanks for the help!

 

regards

S.

Everyone's tags (1)
2 REPLIES
Cisco Employee

Hi, Can you please share -

Hi,

 

Can you please share

 

- show platform

- show ver

- show log

 

Regards,

Akash

New Member

Chassis type: ASR1002

Chassis type: ASR1002

Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
0 ASR1002-SIP10 ok 00:48:43
0/0 4XGE-BUILT-IN ok 00:44:53
R0 ASR1002-RP1 ok, active 00:48:43
P0 ASR1002-PWR-DC ps, fail 00:46:24
P1 ASR1002-PWR-DC ok 00:46:24

Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
0 07120202 15.3(3r)S
R0 08011017 15.3(3r)S

Cisco IOS XE Software, Version 03.16.05.S - Extended Support Release
Cisco IOS Software, ASR1000 Software (PPC_LINUX_IOSD-ADVENTERPRISEK9-M), Version
15.5(3)S5, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Thu 19-Jan-17 09:41 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2017 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON

INTERCOM_STM_C12K5 uptime is 46 minutes
Uptime for this control processor is 50 minutes
System returned to ROM by reload
System image file is "bootflash:asr1000rp1-adventerprisek9.03.16.05.S.155-3.S5-e
xt.bi"
Last reload reason: Reload Command

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco ASR1002 (2RU) processor (revision 2RU) with 1639175K/6147K bytes of memory
.
Processor board ID FOX1836GVCZ
4 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
7761919K bytes of eUSB flash at bootflash:.

Configuration register is 0x2402

Syslog logging: enabled (0 messages dropped, 1 messages rate-limited, 0 flushes,
0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.

No Inactive Message Discriminator.


Console logging: level debugging, 43 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 43 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled

No active filter modules.

Trap logging: level informational, 45 message lines logged
Logging Source-Interface: VRF Name:

Log Buffer (4096 bytes):
SID: Extended SysId enabled for type vlan
*Jun 12 06:57:03.397: %VOICE_HA-7-STATUS: CUBE HA-supported platform detected.
*Jun 12 06:57:07.828: %LINK-3-UPDOWN: Interface Lsmpi0, changed state to up
*Jun 12 06:57:07.830: %LINK-3-UPDOWN: Interface EOBC0, changed state to up
*Jun 12 06:57:07.830: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0
, changed state to up
*Jun 12 06:57:07.832: %LINEPROTO-5-UPDOWN: Line protocol on Interface LI-Null0,
changed state to up
*Jun 12 06:57:07.832: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state
to down
*Jun 12 06:57:07.850: %LINK-3-UPDOWN: Interface LIIN0, changed state to up
*Jun 12 06:57:08.360: %NETCLK-5-NETCLK_MODE_CHANGE: Network clock source not ava
ilable. The network clock has changed to freerun

*Jun 12 06:57:09.076: %LINEPROTO-5-UPDOWN: Line protocol on Interface Lsmpi0, ch
anged state to up
*Jun 12 06:57:09.078: %LINEPROTO-5-UPDOWN: Line protocol on Interface EOBC0, cha
nged state to up
*Jun 12 06:57:09.078: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
ernet0, changed state to down
*Jun 12 06:57:09.079: %LINEPROTO-5-UPDOWN: Line protocol on Interface LIIN0, cha
nged state to up
*Jun 12 06:57:09.157: %IOSXE_MGMTVRF-6-CREATE_SUCCESS_INFO: Management vrf Mgmt-
intf created with ID 1, ipv4 table-id 0x1, ipv6 table-id 0x1E000001
*Jun 12 06:57:13.911: %SYS-5-CONFIG_I: Configured from memory by console
*Jun 12 06:57:13.919: %IOSXE_OIR-6-REMSPA: SPA removed from subslot 0/0, interfa
ces disabled
*Jun 12 06:57:13.928: %SPA_OIR-6-OFFLINECARD: SPA (4XGE-BUILT-IN) offline in sub
slot 0/0
*Jun 12 06:57:13.938: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 0
*Jun 12 06:57:13.938: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 0
*Jun 12 06:57:13.991: %IOSXE_OIR-6-INSSPA: SPA inserted in subslot 0/0
*Jun 12 06:57:14.193: %SYS-5-RESTART: System restarted --
Cisco IOS Software, ASR1000 Software (PPC_LINUX_IOSD-ADVENTERPRISEK9-M), Version
15.5(3)S5, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Thu 19-Jan-17 09:41 by mcpre
*Jun 12 06:57:18.064: %SPA_OIR-6-ONLINECARD: SPA (4XGE-BUILT-IN) online in subsl
ot 0/0
*Jun 12 06:57:19.968: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed st
ate to up
*Jun 12 06:57:20.020: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/1, changed st
ate to down
*Jun 12 06:57:20.082: %SYS-6-BOOTTIME: Time taken to reboot after reload = 375
seconds
*Jun 12 06:57:20.969: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
ernet0/0/0, changed state to up
*Jun 12 06:57:19.670: %LINK-3-UPDOWN: SIP0/0: Interface GigabitEthernet0/0/0, ch
anged state to up
*Jun 12 07:01:34.918: %IOSXE-5-PLATFORM: R0/0: kernel: usb 1-1: USB disconnect,
address 2
*Jun 12 07:02:03.288: %NETCLK-5-NETCLK_MODE_CHANGE: Network clock source not ava
ilable. The network clock has changed to freerun

*Jun 12 07:07:03.137: %SYS-5-CONFIG_I: Configured from console by console
*Jun 12 07:10:44: %LINK-5-CHANGED: Interface GigabitEthernet0, changed state to
administratively down
*Jun 12 07:11:48: %SYS-5-CONFIG_I: Configured from console by console
*Jun 12 07:23:40: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state
to down
*Jun 12 07:23:40: %LINK-3-UPDOWN: SIP0/0: Interface GigabitEthernet0/0/0, change
d state to down
*Jun 12 07:23:41: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEtherne
t0/0/0, changed state to down
*Jun 12 07:23:41: %TRANSCEIVER-6-REMOVED: SIP0/0: Transceiver module removed fro
m GigabitEthernet0/0/0
*Jun 12 07:23:48: %TRANSCEIVER-6-INSERTED: SIP0/0: transceiver module inserted i
n GigabitEthernet0/0/0
*Jun 12 07:24:19: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state
to up
*Jun 12 07:24:19: %LINK-3-UPDOWN: SIP0/0: Interface GigabitEthernet0/0/0, change
d state to up
*Jun 12 07:24:20: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEtherne
t0/0/0, changed state to up
*Jun 12 07:30:18: %LINK-5-CHANGED: Interface GigabitEthernet0/0/1, changed state
to administratively down
*Jun 12 07:30:35: %SYS-5-CONFIG_I: Configured from console by console

Gracias

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