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Webcast-Catalyst9k
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Polycom video conference

Hi,

Have a polycom vsx 8000 between a 2800 (C2800NM-ADVSECURITYK9-M), Version 12.4(12a) series router and a 1811 router. the quality is fine,but after 60 minutes (exactly) the call will drop. We are using dynamic ports on the polycom. Does anyone have an idea on what we can do to extend the call length?

Thanks for your help.

1 REPLY

Re: Polycom video conference

hi

We need to identify the pain areas and isolate them so that we can find out the exact cause/reason for this drop.

When the call is dropped are you seeing any logs in the router inline to drop/disconnect in the link connected to the remote site ?

Also any flaps on the link or any other kinda message ther in the log ?

Though not sure about the config in polycom do you have any setting pertaining to renegotiate the link/codec or any other parameters after every 60mins which might be resulting in the drop..

regds

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