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PPPoE disconnect without reason. (or so I think)

david.sua
Level 1
Level 1

I have a router with a PPPoE dialer that disconnected and i don't know why. This Dialer has been working for months without problems until last wednesday when the problem started.

I have control of both routers, CO and CPE.

Into CPE the state of PPPoE is this, (i have two ADSLs, the wrong one is on ATM0/1/0)

CPE#sh pppoe session
2 client sessions

Uniq ID  PPPoE  RemMAC          Port                  Source   VA         State
SID  LocMAC                                         VA-st
N/A  32026  0016.46e7.f160  ATM0/0/0              Di2      Vi3        UP
0024.c490.e623  VC:  8/32                      UP
N/A  46460  000a.f343.741c  ATM0/1/0              Di1      N/A        PADISNT
0024.c490.e626  VC:  8/32

If i set a debug #debug pppoe packets interface ATM0/1/0 i don't see anything.

But, when I clear PPPoE session (cle pppoe interface ATM0/1/0) into CPE I see this several times and nothing more.

.Apr  8 10:34:45 METDST: pppoe_send_padi:
00 06 09 00 AA AA 03 00 80 C2 00 07 00 00 FF FF
FF FF FF FF 00 24 C4 90 E6 26 88 63 11 09 00 00 ...

Into CO I don't see the packet PADI.

If I ping atm from CO to CPE it works.

CO#ping atm interface atm1/0.1 1 45005

Type escape sequence to abort.
Sending 5, 53-byte end-to-end OAM echoes, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 32/32/36 ms

Then I think that ATM layer is OK.

And I can restore session when I delete pvc and reconfigure again.

CPE(config)#interface ATM0/1/0

CPE(config-if)#no  pvc 8/32

CPE(config-if)# pvc 8/32
CPE(config-if-atm-vc)#  encapsulation aal5snap
CPE(config-if-atm-vc)#  pppoe-client dial-pool-number 1

Now I see this in the CPE debug

.Apr  8 10:42:01 METDST: pppoe_send_padi:
00 07 09 00 AA AA 03 00 80 C2 00 07 00 00 FF FF
FF FF FF FF 00 24 C4 90 E6 26 88 63 11 09 00 00 ...
.Apr  8 10:42:01 METDST: PPPoE 0: I PADO  R:000a.f343.741c L:0024.c490.e626 8/32  ATM0/1/0
00 24 C4 90 E6 26 00 0A F3 43 74 1C 88 63 11 07
00 00 00 29 01 01 00 00 01 03 00 04 48 CA 87 14 ...
Permolca-2(config)#
.Apr  8 10:42:03 METDST: OUT PADR from PPPoE Session
00 07 09 00 AA AA 03 00 80 C2 00 07 00 00 00 0A
F3 43 74 1C 00 24 C4 90 E6 26 88 63 11 19 00 00 ...
.Apr  8 10:42:03 METDST: PPPoE 15893: I PADS  R:000a.f343.741c L:0024.c490.e626 8/32  ATM0/1/0
00 24 C4 90 E6 26 00 0A F3 43 74 1C 88 63 11 65
3E 15 00 29 01 03 00 04 48 CA 87 14 01 02 00 05 ...
.Apr  8 10:42:03 METDST: %DIALER-6-BIND: Interface Vi2 bound to profile Di1
.Apr  8 10:42:03 METDST: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to up
.Apr  8 10:42:06 METDST: [0]PPPoE 15893: Vi2 O FS
.Apr  8 10:42:06 METDST: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access2, changed state to up

And this in the CO debug

Apr  8 10:42:02: PPPoE 0: I PADI  R:0024.c490.e626 L:ffff.ffff.ffff 1/45005 ATM1/0.1
FF FF FF FF FF FF 00 24 C4 90 E6 26 88 63 11 09
00 00 00 0C 01 01 00 00 01 03 00 04 48 CA 87 14 ...
Apr  8 10:42:02: PPPoE 0: O PADO, R:0024.c490.e626 L:000a.f343.741c 1/45005 ATM1/0.1
04 F5 00 00 AA AA 03 00 80 C2 00 07 00 00 00 24
C4 90 E6 26 00 0A F3 43 74 1C 88 63 11 07 00 00 ...
Apr  8 10:42:04: PPPoE 0: I PADR  R:0024.c490.e626 L:000a.f343.741c 1/45005 ATM1/0.1
00 0A F3 43 74 1C 00 24 C4 90 E6 26 88 63 11 19
00 00 00 29 01 03 00 04 48 CA 87 14 01 02 00 05 ...
Apr  8 10:42:04: [562]PPPoE 15893: O PADS  R:0024.c490.e626 L:000a.f343.741c 1/45005 ATM1/0.1
04 F5 00 00 AA AA 03 00 80 C2 00 07 00 00 00 24
C4 90 E6 26 00 0A F3 43 74 1C 88 63 11 65 3E 15 ...
Apr  8 10:42:06: [562]PPPoE 15893: I  R:0024.c490.e626 L:000a.f343.741c 1/45005 ATM1/0.1
80 21 01 01 00 0A 03 06 00 00 00 00
Apr  8 10:42:06: [562]PPPoE 15893: I  R:0024.c490.e626 L:000a.f343.741c 1/45005 ATM1/0.1
80 21 02 01 00 0A 03 06 52 C7 22 04
Apr  8 10:42:06: [562]PPPoE 15893: I  R:0024.c490.e626 L:000a.f343.741c 1/45005 ATM1/0.1
80 21 01 02 00 0A 03 06 52 C7 23 79

CO is a Cisco 7200 with an ATM port adapter

This is part of his config,

interface ATM1/0.1 multipoint
no ip redirects
no ip unreachables
ip accounting access-violations
no ip route-cache
no ip mroute-cache
pvc 1/45005
vbr-nrt 14000 14000 1
tx-ring-limit 3
encapsulation aal5autoppp Virtual-Template19 group adslpreplus
!

bba-group pppoe adslpreplus
virtual-template 19
sessions per-vc limit 1
!
interface Virtual-Template19
bandwidth 20000
ip unnumbered Loopback1
no ip redirects
no ip unreachables
ip accounting access-violations
peer default ip address pool pool_local
ppp authentication pap
end

and in the other side i have a Cisco 2811 with a HWIC-1ADSL-M and this is the config.

interface ATM0/1/0
bandwidth 7000
no ip address
no ip route-cache cef
no ip mroute-cache
no atm ilmi-keepalive
bundle-enable
pvc 8/32
encapsulation aal5snap
pppoe-client dial-pool-number 1
!
!
interface Dialer1
description ADSL

bandwidth 2000
ip address negotiated
ip access-group 102 in
ip mtu 1492
ip nat outside
ip virtual-reassembly
encapsulation ppp
dialer pool 1
dialer-group 1
no cdp enable
ppp authentication pap callin
ppp pap sent-username USER password PASS
!

I tried to change HWIC but the problem persist.

Any idea?

Thanks in advance.

3 Replies 3

Could you please send me the output,

"sh ver"

"sh dsl int atm 0"

Regards,

Jyoti

thank you Jyoti,

I attach a txt with the outputs.

I could see firmware is very old.

Init FW:         init_AMR-3.0.014_no_bist.bin
Operation FW:    AMR-3.0.014.bin
FW Source:       embedded
FW Version:      3.0.14

Could you please upgrade it.Please find the link to download the latest firmware version,



http://www.cisco.com/cgi-bin/tablebuild.pl/800


Download the below files and prior to upgrade read the "Firmware_Download_Readme_4_0_15.doc"


1.       adsl_alc_20190.bin.4.0.15

2.       Firmware_Download_Readme_4_0_15.doc


Rate the post if it helps.

Regards,

Jyoti

Review Cisco Networking products for a $25 gift card