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Problem with card installation in 1921 Router

k.levesque
Level 1
Level 1

I just bought a second wic for a 1921 and it's not working it's the same model as an already installed and working card.  I've restarted and reseated the card several times.  time to return it?

1dot2#show diag

Slot 0:

        C1921 Mother board 2GE, integrated VPN and 2W Port adapter, 10 ports

        Port adapter is analyzed

        Port adapter insertion time 00:22:36 ago

        EEPROM contents at hardware discovery:

        PCB Serial Number        : FOC161322J1

        Hardware Revision        : 1.0

        Part Number              : 73-12850-05

        Top Assy. Part Number    : 800-33408-03

        Board Revision           : A0

        Deviation Number         : 123694

        Fab Version              : 02

        Product (FRU) Number     : CISCO1921/K9

        Version Identifier       : V04

        CLEI Code                : COMKK00DRD

        Processor type           : C8

        Chassis Serial Number    : FTX161681CM

        Chassis MAC Address      : 5057.a8a3.6b00

        MAC Address block size   : 32

        Manufacturing Test Data  : 00 00 00 00 00 00 00 00

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF C1 8B 46 4F 43 31 36 31 33 32 32 4A 31 40

          0x10: 06 AC 41 01 00 82 49 32 32 05 C0 46 03 20 00 82

          0x20: 80 03 42 41 30 88 00 01 E3 2E 02 02 CB 8C 43 49

          0x30: 53 43 4F 31 39 32 31 2F 4B 39 89 56 30 34 20 D9

          0x40: 04 40 C1 CB C2 C6 8A 43 4F 4D 4B 4B 30 30 44 52

          0x50: 44 09 C8 C2 8B 46 54 58 31 36 31 36 38 31 43 4D

          0x60: C3 06 50 57 A8 A3 6B 00 43 00 20 C4 08 00 00 00

          0x70: 00 00 00 00 00 F3 00 51 40 00 8B 41 00 3C 42 00

          0x80: 00 F8 00 24 03 E8 1B 11 07 D0 1E A2 09 C4 1F A9

          0x90: 0B B8 20 0F 0F A0 20 D3 13 88 21 6A 1B 58 21 A9

          0xA0: 1F 40 21 B8 27 10 21 3E 41 00 50 42 00 00 F8 00

          0xB0: 18 02 71 1D B0 04 E2 20 08 07 53 21 02 0E A6 22

          0xC0: 60 1D 4C 22 C4 27 10 22 C4 FF FF FF FF FF FF FF

          0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC Slot 0:

        4 Port GE Switch

        PCB Serial Number        : FOC16154LD5

        Hardware Revision        : 1.0

        Part Number              : 74-7105-01

        Board Revision           : C0

        Deviation Number         : 0

        Product (FRU) Number     : EHWIC-4ESG

        Version Identifier       : V01

        CLEI Code                : COUIA46CAA

        Base MAC Address         : 8843.e1b5.f9a0

        MAC Address block size   : 8

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 06 B5 C1 8B 46 4F 43 31 36 31 35 34 4C

          0x10: 44 35 41 01 00 82 4A 1B C1 01 42 43 30 88 00 00

          0x20: 00 00 CB 8A 45 48 57 49 43 2D 34 45 53 47 89 56

          0x30: 30 31 20 D9 03 40 C1 CB C6 8A 43 4F 55 49 41 34

          0x40: 36 43 41 41 CF 06 88 43 E1 B5 F9 A0 43 00 08 FF

          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC Slot 1:

        UNKNOWN

        PCB Serial Number        : FOC17346KF4

        Hardware Revision        : 1.0

        Part Number              : 74-7105-01

        Board Revision           : D0

        Deviation Number         : 0

        Product (FRU) Number     : EHWIC-4ESG

        Version Identifier       : V01

        CLEI Code                : COUIA46CAA

        Base MAC Address         : c067.afe7.3350

        MAC Address block size   : 8

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 06 B5 C1 8B 46 4F 43 31 37 33 34 36 4B

          0x10: 46 34 41 01 00 82 4A 1B C1 01 42 44 30 88 00 00

          0x20: 00 00 CB 8A 45 48 57 49 43 2D 34 45 53 47 89 56

          0x30: 30 31 20 D9 03 40 C1 CB C6 8A 43 4F 55 49 41 34

          0x40: 36 43 41 41 CF 06 C0 67 AF E7 33 50 43 00 08 FF

          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Embedded Service Engine 0/0 :

  Total platform memory : 524288K bytes

  Total 2nd core memory : 0K bytes

  Start of physical address for 2nd core : 0x80000000

  Virtual address start of 2nd core memory : 0x0 - 0x0

  2nd core configured disabled

  L2 cache ways for 2nd core : 0

1 Accepted Solution
3 Replies 3

Thanks.  Missed that.

Thank you for the nice rating and good luck!

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