I just bought a second wic for a 1921 and it's not working it's the same model as an already installed and working card. I've restarted and reseated the card several times. time to return it?
1dot2#show diag
Slot 0:
C1921 Mother board 2GE, integrated VPN and 2W Port adapter, 10 ports
Port adapter is analyzed
Port adapter insertion time 00:22:36 ago
EEPROM contents at hardware discovery:
PCB Serial Number : FOC161322J1
Hardware Revision : 1.0
Part Number : 73-12850-05
Top Assy. Part Number : 800-33408-03
Board Revision : A0
Deviation Number : 123694
Fab Version : 02
Product (FRU) Number : CISCO1921/K9
Version Identifier : V04
CLEI Code : COMKK00DRD
Processor type : C8
Chassis Serial Number : FTX161681CM
Chassis MAC Address : 5057.a8a3.6b00
MAC Address block size : 32
Manufacturing Test Data : 00 00 00 00 00 00 00 00
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C1 8B 46 4F 43 31 36 31 33 32 32 4A 31 40
0x10: 06 AC 41 01 00 82 49 32 32 05 C0 46 03 20 00 82
0x20: 80 03 42 41 30 88 00 01 E3 2E 02 02 CB 8C 43 49
0x30: 53 43 4F 31 39 32 31 2F 4B 39 89 56 30 34 20 D9
0x40: 04 40 C1 CB C2 C6 8A 43 4F 4D 4B 4B 30 30 44 52
0x50: 44 09 C8 C2 8B 46 54 58 31 36 31 36 38 31 43 4D
0x60: C3 06 50 57 A8 A3 6B 00 43 00 20 C4 08 00 00 00
0x70: 00 00 00 00 00 F3 00 51 40 00 8B 41 00 3C 42 00
0x80: 00 F8 00 24 03 E8 1B 11 07 D0 1E A2 09 C4 1F A9
0x90: 0B B8 20 0F 0F A0 20 D3 13 88 21 6A 1B 58 21 A9
0xA0: 1F 40 21 B8 27 10 21 3E 41 00 50 42 00 00 F8 00
0xB0: 18 02 71 1D B0 04 E2 20 08 07 53 21 02 0E A6 22
0xC0: 60 1D 4C 22 C4 27 10 22 C4 FF FF FF FF FF FF FF
0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 0:
4 Port GE Switch
PCB Serial Number : FOC16154LD5
Hardware Revision : 1.0
Part Number : 74-7105-01
Board Revision : C0
Deviation Number : 0
Product (FRU) Number : EHWIC-4ESG
Version Identifier : V01
CLEI Code : COUIA46CAA
Base MAC Address : 8843.e1b5.f9a0
MAC Address block size : 8
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 06 B5 C1 8B 46 4F 43 31 36 31 35 34 4C
0x10: 44 35 41 01 00 82 4A 1B C1 01 42 43 30 88 00 00
0x20: 00 00 CB 8A 45 48 57 49 43 2D 34 45 53 47 89 56
0x30: 30 31 20 D9 03 40 C1 CB C6 8A 43 4F 55 49 41 34
0x40: 36 43 41 41 CF 06 88 43 E1 B5 F9 A0 43 00 08 FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 1:
UNKNOWN
PCB Serial Number : FOC17346KF4
Hardware Revision : 1.0
Part Number : 74-7105-01
Board Revision : D0
Deviation Number : 0
Product (FRU) Number : EHWIC-4ESG
Version Identifier : V01
CLEI Code : COUIA46CAA
Base MAC Address : c067.afe7.3350
MAC Address block size : 8
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 06 B5 C1 8B 46 4F 43 31 37 33 34 36 4B
0x10: 46 34 41 01 00 82 4A 1B C1 01 42 44 30 88 00 00
0x20: 00 00 CB 8A 45 48 57 49 43 2D 34 45 53 47 89 56
0x30: 30 31 20 D9 03 40 C1 CB C6 8A 43 4F 55 49 41 34
0x40: 36 43 41 41 CF 06 C0 67 AF E7 33 50 43 00 08 FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Embedded Service Engine 0/0 :
Total platform memory : 524288K bytes
Total 2nd core memory : 0K bytes
Start of physical address for 2nd core : 0x80000000
Virtual address start of 2nd core memory : 0x0 - 0x0
2nd core configured disabled
L2 cache ways for 2nd core : 0
