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New Member

Problem with HWIC-1ADSL and Cisco Router 2901


I have a problem with my new HWIC-1ADSL card and Router 2901 with ios "c2900-universalk9-mz.SPA.152-4.M5.bin",  I tried to update ADSL card firmware with variety version but unfortunately It didn't work.

Does anyone have any idea how can I fix this problem?   

Here's some info from my hardware:

Output of show int atm 0/0/0

ATM0/0/0 is down, line protocol is down
  Hardware is HWIC-DSLSAR (with Alcatel ADSL Module), address is 6412.2530.e4c8 (bia 6412.2530.e4c8)
  MTU 4470 bytes, sub MTU 4470, BW 2048 Kbit/sec, DLY 250 usec,
     reliability 0/255, txload 1/255, rxload 1/255
  Encapsulation ATM, loopback not set
  Keepalive not supported
  Encapsulation(s): AAL5
  23 maximum active VCs, 256 VCs per VP, 0 current VCCs
  VC Auto Creation Disabled.
  VC idle disconnect time: 300 seconds
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: Per VC Queueing
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
     0 packets output, 0 bytes, 0 underruns
     0 output errors, 0 collisions, 2 interface resets
     0 unknown protocol drops
     0 output buffer failures, 0 output buffers swapped out


Output of show dsl int atm 0/0/0

Alcatel 20190 chipset information

Line has not yet been activated.

Modem Status:    Down (DMTDSL_DO_OPEN)
DSL Mode:        Unknown
Interrupts:      318704 (0 spurious)
PHY Access Err:  0
Activations:     0
LED Status:      OFF
LED On Time:     0
LED Off Time:    0
Init FW:         init_AMR_4.0.018.bin
Operation FW:    AMR-E-4.0.018.bin
FW Source:       external

DSL: Training log buffer capability is not enabled

 Thank you in advance.

Hall of Fame Super Gold

ATM0/0/0 is down, line

ATM0/0/0 is down, line protocol is down

Layer 1 problem.  You sure something is connected to the port?

New Member

Yeah, I test my line via a

Yeah, I've checked my line via a ADSL modem and the link came up correctly.

There isn't any error on the link, and ADSL line.    

Hall of Fame Super Gold

reliability 0/255, txload 1

reliability 0/255, txload 1/255, rxload 1/255

Not sure.  You may have a faulty HWIC-1ADSL then.  This other thing is showing you've got a Layer 1 problem.  


So if you plug the line straight to your cable modem and it's good but it doesn't work here then it could be a hardware issue. 


Post your config.

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