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Problem with Nexus 7000 reload suddenly

Dear Guys,

i have problem with device. The device Nexus7000 C7010 with System version: 4.2(1) is suddenly reload .

this is cause from sh system reset-reason


CORE1-7010# sh system reset-reason

----- reset reason for Supervisor-module 6 (from Supervisor in slot 6) ---

1) At 493933 usecs after Thu Jul 19 08:47:07 2012

    Reason: Reset triggered due to HA policy of Reset

    Service: netstack hap reset

    Version: 4.2(1)

when i see this problem related with this bug

CSCtd14544            Bug Details

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd14544&from=summary

does anybody know exactly my problem ?

Thanks

2 Replies 2

Oleksandr Nesterov
Cisco Employee
Cisco Employee

Hello Fernando

The bug that you have found is related to multicast traffic flow.

Check "show core" on your n7k device whether the process has created core file when crashed.

And then please open a service request with Cisco TAC.

There is no guarantee that this bug caused the crash.

HTH,

Alex

Hello Oleksandr.

thanks for your respond.

i have upgraded and n7k works fine.

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