"failed to find profile ID" on Cellular Interface

fcorfdir · ‎07-22-2014

Hello World,

I try to make a connection to a Wirelless 3G.

I configure modem and I think that the modem is connected

-----------------

show cellular 0/0/0 all
Hardware Information
====================
Modem Firmware Version = T1_0_3_2AP R361 CNSZ
Modem Firmware built = 04/15/11
Hardware Version = 1.0
International Mobile Subscriber Identity (IMSI) = 546010100686679
International Mobile Equipment Identity (IMEI) = 357115041341178
Integrated Circuit Card ID (ICCID) = 8968701111106200287
Mobile Subscriber International Subscriber
IDentity Number (MSISDN) =
Factory Serial Number (FSN) = CC3322315641011
Modem Status = Online
Current Modem Temperature = 29 deg C, State = Normal
PRI SKU ID = 9900198, SKU Rev. = 1.2

Profile Information
====================

Profile 1 = INACTIVE* **
--------
PDP Type = IPv4
Access Point Name (APN) = USB
Authentication = None
Username:
Password:

* - Default profile

Data Connection Information
===========================
Data Transmitted = 0 bytes, Received = 0 bytes
Profile 1, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 2, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 3, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 4, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 5, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 6, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 7, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 8, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 9, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 10, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 11, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 12, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 13, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 14, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 15, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state
Profile 16, Packet Session Status = INACTIVE
Inactivity Reason = Normal inactivate state

Network Information
===================
Current Service Status = Normal, Service Error = None
Current Service = Combined
Packet Service = UMTS/WCDMA (Attached)
Packet Session Status = Inactive
Current Roaming Status = Home
Network Selection Mode = Automatic
Country = NCL, Network = MOBNCL
Mobile Country Code (MCC) = 546
Mobile Network Code (MNC) = 1
Location Area Code (LAC) = 10
Routing Area Code (RAC) = 1
Cell ID = 30521
Primary Scrambling Code = 434
PLMN Selection = Automatic
Registered PLMN = NCL MOBILIS , Abbreviated = MOBNCL
Service Provider =

Radio Information
=================
Radio power mode = ON
Current Band = WCDMA 2100, Channel Number = 10762
Current RSSI(RSCP) = -63 dBm
Band Selected = Auto
Number of nearby cells = 1
Cell 1
Primary Scrambling Code = 0x1B2
RSCP = -64 dBm, ECIO = -7 dBm

Modem Security Information
==========================
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of CHV1 Retries remaining = 3

GPS Information
==========================

GPS Info
-------------
GPS State: GPS disabled

SMS Information
===============
Incoming Message Information
----------------------------
SMS stored in modem = 1
SMS archived since booting up = 0
Total SMS deleted since booting up = 0
Storage records allocated = 60
Storage records used = 1
Number of callbacks triggered by SMS = 0
Number of successful archive since booting up = 0
Number of failed archive since booting up = 0

Outgoing Message Information
----------------------------
Total SMS sent successfully = 0
Total SMS send failure = 0
Number of outgoing SMS pending = 0
Number of successful archive since booting up = 0
Number of failed archive since booting up = 0
Last Outgoing SMS Status = SUCCESS
Copy-to-SIM Status = 0x0
Send-to-Network Status = 0x0
Report-Outgoing-Message-Number:
Reference Number = 0
Result Code = 0x0
Diag Code = 0x0 0x0 0x0 0x0 0x0

SMS Archive URL =

Error Information
=================

Cached info is displayed

at!err

QDSP6 ARM9 (not saved)
00 08 uim 08480 00 01 hsu_conf_sel_nv 00572
01 63 gsnvif 00245 01 01 hsu_conf_sel_nv 00616
02 FF cmtask 01162 02 01 timer 03552
03 1B mmglbl 00392
04 1B gsnvif 00478
05 1B rr_init 01597
06 1B rr_init 01601
07 1B rrcdata 08026
08 01 gmmutil 01099
09 01 gmmutil 01118
10 01 gmmutil 01141
11 01 gmmutil 01156
12 01 gmmutil 01174
13 01 gmmutil 01198
14 14 rrcllcp 16550
15 04 rrccspf 02198
16 17 rrccsp 20686
17 04 gsdi 09787
18 01 gsdi_co 01538
19 1B cnlbs 03307

OK

at!gcdump

No crash data available

OK

Modem Crashdump Information
===========================
Modem crashdump logging: off

------------------------------

I have the following config

---------------------------

!
chat-script OPT3G "" "ATDT*99***1#"

!

interface Cellular0/0/0
ip address negotiated
ip virtual-reassembly in
encapsulation slip
no ip route-cache
load-interval 60
dialer in-band
dialer string OPT3G
dialer-group 1
async mode interactive
!
interface Cellular0/0/1
no ip address
encapsulation slip
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
ip route 0.0.0.0 0.0.0.0 Cellular0/0/0

dialer-list 1 protocol ip permit
!
!
access-list 1 permit any

line 0/0/0
exec-timeout 0 0
script dialer OPT3G
login
modem InOut
no exec
transport input all
transport output all
autoselect during-login
autoselect ppp
line 0/0/1
exec-timeout 0 0
script dialer OPT3G
login
modem InOut
no exec
transport input all

-----------------------------------------------------------------------

I make debug

debug chat

debug cellular 0/0/0 messages all

I try to start the interface

Sending 5, 100-byte ICMP Echos to 8.8.8.8, timeout is 2 seconds:

*Jul 22 07:08:31.363: [Cellular0/0/0]:MGMT RX (RSCP_ECIO) (24 bytes):
00 14 6B 96 70 0B 07 00 00 00 00 00 00 0A 00 01
00 01 01 B2 00 3E 00 0D

*Jul 22 07:08:32.283: CHAT0/0/0: Attempting async line dialer script
*Jul 22 07:08:32.283: CHAT0/0/0: Dialing using Modem script: OPT3G & System script: none
*Jul 22 07:08:32.283: CHAT0/0/0: process started
*Jul 22 07:08:32.283: CHAT0/0/0: Asserting DTR
*Jul 22 07:08:32.283: CHAT0/0/0: Chat script OPT3G started
*Jul 22 07:08:32.283: CHAT0/0/0: Sending string: ATDT*99***1#
*Jul 22 07:08:32.283: CHAT0/0/0: Chat script OPT3G finished, status = Success.
*Jul 22 07:08:34.283: %LINK-3-UPDOWN: Interface Cellular0/0/0, changed state to up
*Jul 22 07:08:34.283: cellular_dip_ip_address_negotiated: failed to find profile ID for Cellular0/0/0
*Jul 22 07:08:34.363: [Cellular0/0/0]:MGMT RX (RSCP_ECIO) (24 bytes):
00 14 6B 97 70 0B 07 00 00 00 00 00 00 0A 00 01
00 01 01 B2 00 3F 00 0C

*Jul 22 07:08:35.283: %LINEPROTO-5-UPDOWN: Line protocol on Interface Cellular0/0/0, changed state to up.
*Jul 22 07:08:36.283: cellular_dip_cell_set_encap_whip: Invalid profile ID 255 for Cellular0/0/0
*Jul 22 07:08:36.835: [Cellular0/0/0]:MGMT RX (HEARTBEAT) (14 bytes):
00 0A 6B 98 00 00 07 00 00 00 00 00 00 00
.
*Jul 22 07:08:37.363: [Cellular0/0/0]:MGMT RX (RSCP_ECIO) (24 bytes):
00 14 6B 99 70 0B 07 00 00 00 00 00 00 0A 00 01
00 01 01 B2 00 3E 00 0C

*Jul 22 07:08:38.283: cellular_dip_cell_set_encap_whip: Invalid profile ID 255 for Cellular0/0/0.
*Jul 22 07:08:40.283: cellular_dip_cell_set_encap_whip: Invalid profile ID 255 for Cellular0/0/0
*Jul 22 07:08:40.367: [Cellular0/0/0]:MGMT RX (RSCP_ECIO) (24 bytes):
00 14 6B 9A 70 0B 07 00 00 00 00 00 00 0A 00 01
00 01 01 B2 00 40 00 0F
.
Success rate is 0 percent (0/5)
RTR-TEST98#
*Jul 22 07:08:43.371: [Cellular0/0/0]:MGMT RX (RSCP_ECIO) (24 bytes):
00 14 6B 9B 70 0B 07 00 00 00 00 00 00 0A 00 01
00 01 01 B2 00 3C 00 11

*Jul 22 07:08:43.835: [Cellular0/0/0]:MGMT RX (HEARTBEAT) (14 bytes):
00 0A 6B 9C 00 00 07 00 00 00 00 00 00 00

*Jul 22 07:08:46.375: [Cellular0/0/0]:MGMT RX (RSCP_ECIO) (24 bytes):
00 14 6B 9D 70 0B 07 00 00 00 00 00 00 0A 00 01
00 01 01 B2 00 3E 00 0D

*Jul 22 07:08:49.379: [Cellular0/0/0]:MGMT RX (RSCP_ECIO) (24 bytes):
00 14 6B 9E 70 0B 07 00 00 00 00 00 00 0A 00 01
00 01 01 B2 00 3E 00 0C

*Jul 22 07:08:50.835: [Cellular0/0/0]:MGMT RX (HEARTBEAT) (14 bytes):
00 0A 6B 9F 00 00 07 00 00 00 00 00 00 00

*Jul 22 07:08:52.383: [Cellular0/0/0]:MGMT RX (RSCP_ECIO) (24 bytes):
00 14 6B A0 70 0B 07 00 00 00 00 00 00 0A 00 01
00 01 01 B2 00 3E 00 0E

fcorfdir · ‎08-13-2014

hello everyone,

I still have my issue and can't connect my 3G interface.

I can complete my issue with this log

*Aug 12 08:35:34.023: cellular_dip_ip_address_negotiated: failed to find profile ID for Cellular0/0/0
*Aug 12 08:35:38.019: cellular_dip_cell_set_encap_whip: Invalid profile ID 255 for Cellular0/0/0

Thank's for your help.

Frank Bartolino · ‎05-04-2015

Hi, we are having the same issue. Were you able to resolve it? If yes (let’s hope so) can you tell me how?

Thank you in advance for you support

Frank Bartolino · ‎05-04-2015

Solved,

thank you anyway.

Best regards.

sefayucel · ‎05-07-2015

Hi,

I have got same problem? can you help me?

Thank you.

Frank Bartolino · ‎05-08-2015

Hi,

we tried first to configure the router manually without success. Afterwards we tried to configure the cellular 0 interface via web gui "Configuration Professional Express" (you need to enable http access first), and magically the profile turned ACTIVE.

Following part of the configuration that was pushed by gui:

chat-script hspa-R7 "" "AT!SCACT=1,1" TIMEOUT 60 "OK"

!

interface Cellular0

description PrimaryWANDesc_

ip address negotiated

ip nat outside

ip virtual-reassembly in

encapsulation slip

dialer in-band

dialer pool-member 1

dialer-group 1

async mode interactive

!

interface Dialer1

ip address negotiated

ip nat outside

ip virtual-reassembly in

encapsulation slip

dialer pool 1

dialer idle-timeout 0

dialer string hspa-R7

dialer persistent

dialer-group 1

!

ip nat inside source list 198 interface Dialer1 overload

ip route 0.0.0.0 0.0.0.0 Dialer1

!

access-list 198 permit ip any any

dialer-list 1 protocol ip permit

!

line 3

script dialer hspa-R7

modem InOut

no exec

transport input all

rxspeed 21600000

txspeed 5760000

Some setting must be configured manually. For example, to unlock the SIM card:

controller Cellular 0

gsm sim authenticate 0 8080 slot 0

I hope this is helpful for you.