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Router 1841 Unable to unlock SIM on HWIC-3G

I use "Cellular 0/0/0 gsm sim unlock 9999" but failed to unlock, error message is: Unlock CHV1 failed: SIM status = Locked

Status of CHV1 is enabled based on "show Cellular 0/0/0 security"

I have confirmed that the pin number is right.

Can someone please advise how to unlock the SIM?

Thanks

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