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SA DPC2100 cable modem registration issue

I'm working in a service provider and have queit a few SA DPC2100 cable modems ( SW_REV: v2.0.2r1256-060303) we are using Arris C4 CMTS. Issue is that quiet often when DPC2100 is reset it takes a long time to get registered again and sometimes it doesn't register after several attepmts. We are also using SB5101 and Touchstone D3 modems and they doesn't have that type of behaviour.

Would like to know the remedy, may be a software upgrade will fix it. can someone let me know where can I get the latest software for DPC2100

thanks

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