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Community Member

Sami module problem

Dears,

We have a problem with processor 4 in slot 1 where SAMI card is located. Let me briefly explain whats happening.


We are trying to connect to the internet using a 3G modem. In order to be able to connect to the internet user should pass A11 authentication for which we need to see registration response messages from the PDSN. This part works fine for the processor 4 in slot 1. After the authentication is complete, connection between modem device and PDSN is established.


However when the connection between the modem and PDSN is established and we try to go to a web site thats when Processor 4 starts failing. I attached the log file from a failing scenario.

*Jul 24 05:40:59.098: %SAMI-3-SAMI_SYSLOG_ERR: SAMI 1/0: %SAMI-3-730205: SAMI Us

er Space: ERROR: Proc-4 crash event received

*Jul 24 05:40:59.118: %SVCLC-6-ALLPROCUP: All processors in slot 1 are now onlin

e

*Jul 24 05:40:59.118: %SAMI-3-SAMI_SYSLOG_ERR: SAMI 1/0: %SAMI-3-730205: SAMI Us

er Space: ERROR: lcp handle ppc crash notice for proc 4

*Jul 24 05:40:59.138: %SAMI-3-SAMI_SYSLOG_ERR: SAMI 1/0: %SAMI-3-730205: SAMI Us

er Space: ERROR: Proc-4 crash event received

*Jul 24 05:40:59.158: %SAMI-3-SAMI_SYSLOG_ERR: SAMI 1/0: %SAMI-3-730205: SAMI Us

er Space: ERROR: lcp handle ppc crash notice for proc 4

*Jul 24 05:40:59.178: %SAMI-3-SAMI_SYSLOG_ERR: SAMI 1/0: %SAMI-3-730205: SAMI Us

er Space: ERROR: Ignoring crash notice from Proc 4, crash already in progress

*Jul 24 05:41:48.935: SP: The PC in slot 1 is shutting down. Please wait ...

*Jul 24 05:41:58.947: SP: PC shutdown completed for module 1

*Jul 24 05:41:58.947: %C7600_PWR-SP-4-DISABLED: power to module in slot 1 set of

f (Reset)

*Jul 24 05:41:58.947: %CHKPT-SP-4-GET_HUGE_BUF: Client 61 buffer requested (size

= 4056) is too large

*Jul 24 05:42:13.950: %CHKPT-SP-4-GET_HUGE_BUF: Client 61 buffer requested (size

= 4056) is too large

*Jul 24 05:46:20.026: %DIAG-SP-6-RUN_MINIMUM: Module 1: Running Minimal Diagnost

ics...

*Jul 24 05:46:22.557: %DIAG-SP-6-DIAG_OK: Module 1: Passed Online Diagnostics

*Jul 24 05:46:22.557: %CHKPT-SP-4-GET_HUGE_BUF: Client 61 buffer requested (size

= 4056) is too large

*Jul 24 05:46:23.068: %OIR-SP-6-INSCARD: Card inserted in slot 1, interfaces are

now online

*Jul 24 05:46:29.974: %SVCLC-5-FWTRUNK: Firewalled VLANs configured on trunks

*Jul 24 05:47:54.362: %SVCLC-6-ALLPROCUP: All processors in slot 1 are now onlin

e

thanks for your helping.

Everyone's tags (2)
1 REPLY
Community Member

Sami module problem

the sami module status is pass, normal.

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