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New Member

%SHDSL_EA_IPC-7-IPCMSGFAILED

Hi,

We are getting the following error message on a CPE router:

*Jul 31 07:30:39.139 CET: %SHDSL_EA_IPC-7-IPCMSGFAILED: SHDSL 0/1/0 type(1) IPC Send ERROR
*Jul 31 07:30:40.139 CET: %SHDSL_EA_IPC-7-IPCMSGFAILED: SHDSL 0/1/0 type(1) IPC Send ERROR

It's a SHDSL interface on a Cisco router that connects to the provider. It worked fine in the past.

Interface status:

Ethernet0/1/0 is up, line protocol is down 
  Hardware is HWIC_MAC110_FE, address is 6c41.6abb.9fd0 (bia 6c41.6abb.9fd0)
  Internet address is 192.168.205.114/28
  MTU 1500 bytes, BW 512 Kbit/sec, DLY 19500 usec, 
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input 2w4d, output 1d22h, output hang never
  Last clearing of "show interface" counters 5w6d
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 114380
  Queueing strategy: Class-based queueing
  Output queue: 0/1000/0 (size/max total/drops)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     12265112 packets input, 3184183106 bytes, 0 no buffer
     Received 0 broadcasts (0 IP multicasts)
     0 runts, 0 giants, 0 throttles 
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 input packets with dribble condition detected
     13922941 packets output, 2486028314 bytes, 0 underruns
     0 output errors, 0 collisions, 3 interface resets
     0 unknown protocol drops
     0 babbles, 0 late collision, 0 deferred
     5 lost carrier, 0 no carrier
     0 output buffer failures, 0 output buffers swapped out

Interface type:  EHWIC-4SHDSL-EA

Could it be a L2 misconfiguration or an error made on the provider DSLAM side?

Any idea?

 

1 REPLY
New Member

Sep  9 15:12:05.923: %SHDSL

Buenas, tengo la misma falla, alguien encontró información al respecto?

gracias.

 

Sep  9 15:12:05.923: %SHDSL_EA_IPC-7-IPCMSGFAILED: SHDSL 0 type(2) IPC Send ERROR
*Sep  9 15:27:06.335: SCORE_ERR: score_ipc_send_msg_socket 251 Send failed, socket down
*Sep  9 15:27:06.335: %SHDSL_EA_IPC-7-IPCMSGFAILED: SHDSL 0 type(2) IPC Send ERROR
*Sep  9 15:42:06.750: SCORE_ERR: score_ipc_send_msg_socket 251 Send failed, socket down
*Sep  9 15:42:06.750: %SHDSL_EA_IPC-7-IPCMSGFAILED: SHDSL 0 type(2) IPC Send ERROR
*Sep  9 15:57:07.169: SCORE_ERR: score_ipc_send_msg_socket 251 Send failed, socket down
*Sep  9 15:57:07.169: %SHDSL_EA_IPC-7-IPCMSGFAILED: SHDSL 0 type(2) IPC Send ERROR
*Sep  9 16:12:07.584: SCORE_ERR: score_ipc_send_msg_socket 251 Send failed, socket down
*Sep  9 16:12:07.584: %SHDSL_EA_IPC-7-IPCMSGFAILED: SHDSL 0 type(2) IPC Send ERROR
*Sep  9 16:27:07.991: SCORE_ERR: score_ipc_send_msg_socket 251 Send failed, socket down
*Sep  9 16:27:07.991: %SHDSL_EA_IPC-7-IPCMSGFAILED: SHDSL 0 type(2) IPC Send ERROR
*Sep  9 16:42:08.402: SCORE_ERR: score_ipc_send_msg_socket 251 Send failed, socket down
*Sep  9 16:42:08.402: %SHDSL_EA_IPC-7-IPCMSGFAILED: SHDSL 0 type(2) IPC Send ERROR
*Sep  9 16:57:08.813: SCORE_ERR: score_ipc_send_msg_socket 251 Send failed, socket down
*Sep  9 16:57:08.813: %SHDSL_EA_IPC-7-IPCMSGFAILED: SHDSL 0 type(2) IPC Send ERROR
 

ROUTER#sh ver
Cisco IOS Software, C800 Software (C800-UNIVERSALK9-M), Version 15.4(3)M2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Fri 06-Feb-15 22:12 by prod_rel_team

ROM: System Bootstrap, Version 15.4(1r)T1, RELEASE SOFTWARE (fc1)

ROUTER uptime is 6 days, 2 hours, 8 minutes
System returned to ROM by power-on
System image file is "flash:c800-universalk9-mz.SPA.154-3.M2.bin"
Last reload type: Normal Reload
Last reload reason: power-on



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If you require further assistance please contact us by sending email to
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Cisco C888-K9 (revision 1.0) with 357452K/35763K bytes of memory.
Processor board ID FTX190881TA
1 DSL controller
1 Ethernet interface
4 FastEthernet interfaces
1 ISDN Basic Rate interface
1 ATM interface
1 terminal line
1 Virtual Private Network (VPN) Module
DRAM configuration is 32 bits wide
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash (Read/Write)

 

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