Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

SLA for AAL5

Does anyone know where one could find any examples of a Service Level Agreement for the AAL5?

1 ACCEPTED SOLUTION

Accepted Solutions

Re: SLA for AAL5

Hi,

You need to ask their account manager for that. They are the only one who can provide you with those info because some of them may be confidential between the service provider and the subscriber (or prospective subscriber). Anyone here who give you those info will not be honoured by the said service provider as some SLAs if not all of them has a legal bind.

Asking such information from the service provider does not automatically bind you with any contract with them (beside NDA).

Regards,

Dandy

4 REPLIES

Re: SLA for AAL5

Hi,

IMO, AAL5 is ATM Adaptation Layer 5 which is used to send variable-length packets up to 65,535 octets in size across an Asynchronous Transfer Mode (ATM) network.

What SLA are you looking for? Uptime? Throughput? Latency?

Uptime and latency differs per provider and distance between circuits. Some provider gives SLA for one end and not the other end if they don't own both infrastructure.

For throughput, take a look at this AAL5 payload in different line rate http://sd.wareonearth.com/~phil/net/overhead/

Regards,

Dandy

New Member

Re: SLA for AAL5

I am looking for something that a Customer (Such as AT&T, Verizon, MCI,...) would use to show as an exceptable percentage of uptime/Throughput/Latency/Errors....Ect.

Re: SLA for AAL5

Hi,

You need to ask their account manager for that. They are the only one who can provide you with those info because some of them may be confidential between the service provider and the subscriber (or prospective subscriber). Anyone here who give you those info will not be honoured by the said service provider as some SLAs if not all of them has a legal bind.

Asking such information from the service provider does not automatically bind you with any contract with them (beside NDA).

Regards,

Dandy

New Member

Re: SLA for AAL5

Thank you for all your help.

113
Views
3
Helpful
4
Replies
CreatePlease to create content