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SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

I have installed the 7600-SIP-200 and SPA-4XT-SERIAL modules in the 6513 switch. Both modules have been detected. But, I received following error message:

“SLOT 1: 00:00:04: %SPA_OIR-3-UNSUPPORTED: The SPA-4XT-SERIAL in Subslot 0 is not supported by the SIP-200 module”

I had upgraded the IOS and had also changed the slot but still the same issue.

When I checked the Cisco documentation for 6500 switch, it says that it supports 7600-SIP-200 and SPA-4XT-SERIAL modules. "show module" of the router is as follows:

MOFWAN-6513#sh module

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  1    0  4-subslot SPA Interface Processor-200  7600-SIP-200       JAE1322APKW

  2    0  2-subslot Services SPA Carrier-400     7600-SSC-400       JAE13198KBI

  3    6  Firewall Module                        WS-SVC-FWM-1       SAD1320016W

  5   48  SFM-capable 48 port 10/100/1000mb RJ45 WS-X6548-GE-TX     SAL1315N14R

  7    2  Supervisor Engine 720 (Hot)            WS-SUP720-3B       SAL1303GP73

  8    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAL1327TC69

10   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL1315MXX0

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  1  0025.84e0.b5c0 to 0025.84e0.b5ff   2.303 12.2(33)SXH6 12.2(33)SXH6 Ok

  2  0023.04e2.9eb8 to 0023.04e2.9ef7   2.0   12.2(33)SXH6 12.2(33)SXH6 Ok

  3  0024.9773.e760 to 0024.9773.e767   4.5   7.2(1)       4.0(8)       Ok

  5  0025.4551.84c8 to 0025.4551.84f7  11.3   7.2(1)       8.7(0.22)BUB Ok

  7  001a.a22d.6c2c to 001a.a22d.6c2f   5.7   8.5(2)       12.2(33)SXH6 Ok

  8  0024.1499.535c to 0024.1499.535f   5.9   8.5(3)       12.2(33)SXH6 Ok

10  0024.c481.5ac0 to 0024.c481.5ad7   3.3   12.2(18r)S1  12.2(33)SXH6 Ok

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

1/0                             SPA-4XT-SERIAL     JAE14080NGQ  2.0    AdmnDown

1/1                             SPA-4XT-SERIAL     JAE14080NH2  2.0    OutSrvc

2/0                             SPA-IPSEC-2G       JAE1332FXKP  2.0    OutSrvc

  7  Policy Feature Card 3       WS-F6K-PFC3B       SAL1303GMBR  2.4    Ok

  7  MSFC3 Daughterboard         WS-SUP720          SAL1303GKV0  3.2    Ok

  8  Policy Feature Card 3       WS-F6K-PFC3B       SAL1327TC0G  2.5    Ok

  8  MSFC3 Daughterboard         WS-SUP720          SAL1327T8E3  4.0    Ok

10  Distributed Forwarding Card WS-F6700-DFC3C     SAL1322R0K4  1.2    Ok

Mod  Online Diag Status

---- -------------------

  1  Pass

1/0 Not Applicable

1/1 Not Applicable

  2  Pass

2/0 Not Applicable

  3  Pass

  5  Pass

  7  Pass

  8  Pass

10  Pass

Please let me know what could be the possible issue?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Silver

Re: SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

Hello Haseeb,

I don't see this SPA listed among supported ones in

http://www.cisco.com/en/US/docs/interfaces_modules/shared_port_adapters/install_upgrade/6500series/6500sov.html#wp1052051

see also sip200 datasheet

http://www.cisco.com/en/US/prod/collateral/routers/ps368/product_data_sheet0900aecd8027c9df_ps708_Products_Data_Sheet.html

there is an 8 T1/E1 channelized SPA but not the one you have.

My guess is that this SPA may be supported on a different platform like ASR 1000.

Hope to help

Giuseppe

Cisco Employee

Re: SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

Hi Haseeb and Giuseppe,

The SPA-4XT-SERIAL is not supported in any version of the 6500 right now. This module runs on the ASR and 7600 SRC1 or later software.

Regards,

jerry

8 REPLIES
Hall of Fame Super Silver

Re: SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

Hello Haseeb,

I don't see this SPA listed among supported ones in

http://www.cisco.com/en/US/docs/interfaces_modules/shared_port_adapters/install_upgrade/6500series/6500sov.html#wp1052051

see also sip200 datasheet

http://www.cisco.com/en/US/prod/collateral/routers/ps368/product_data_sheet0900aecd8027c9df_ps708_Products_Data_Sheet.html

there is an 8 T1/E1 channelized SPA but not the one you have.

My guess is that this SPA may be supported on a different platform like ASR 1000.

Hope to help

Giuseppe

New Member

Re: SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

Hello Giuslar,

Please check the attached JPEG snapshots which highlights that it is supported.

Thanks and Best Regards,

Haseeb

Hall of Fame Super Silver

Re: SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

Hello Haseeb,

I agree that documentation is measleading, however the first link I had provided is C6500 specific

>> I don't see this SPA listed among supported ones in

http://www.cisco.com/en/US/docs/interfaces_modules/shared_port_adapters/install_upgrade/6500series/6500sov.html#wp1052051

the SPA is listed in SIP-200 datasheet

see also table 1-5 of serial SPA compatibility at

http://www.cisco.com/en/US/docs/interfaces_modules/shared_port_adapters/install_upgrade/6500series/65intro.html#wp1062884

again that SPA is not listed

generally speaking, I would suggest to use URLs instead of jpeg images

Hope to help

Giuseppe

New Member

Re: SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

Hi,

Please check the following link which was mentioned in the snapshot:

http://www.cisco.com/en/US/prod/collateral/routers/ps368/product_data_sheet0900aecd8027c9df.html

I verified using the dynamic configuration tool and added these modules to the 6500 switch. It returned no error.

RGDS

Haseeb

Hall of Fame Super Silver

Re: SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

Hello Haseeb,

>> I verified using the dynamic configuration tool and added these  modules to the 6500 switch. It returned no error.

but the real C6513 accepts the SPA now or not ? Is only the SW tool that  provides a positive feedback?

I agree that SIP-200 datasheet supports the SPA  and it is listed in its data sheet, and it is reasonable to expect the SPA should be supported once the SIP-200 linecard is inserted in a C6513 chassis instead of C7609.

But when you started this thread you faced an issue in the error messages pointing to not recognized hardware.

So looking at SIP/SPA configuration guide for C6500 (the links I've provided) this specific SPA is not listed, it can be just an error in documentation or it can reflect a real choice of IOS developers.

I see you have IOS 12.2(33)SXH6 you can try a 12.2(33)SXI2 just as a final check with last release.

Edit:

I would suggest to test with 12.2(33)SXI because it has a greater support of service modules like FWSM, ACE and CSM.

Hope to help

Giuseppe

Cisco Employee

Re: SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

Hi Haseeb and Giuseppe,

The SPA-4XT-SERIAL is not supported in any version of the 6500 right now. This module runs on the ASR and 7600 SRC1 or later software.

Regards,

jerry

New Member

Re: SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

Hi Haseeb,

I was referring to error you mentioned and link provided below

http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi?action=search&index=all&locale=en&query=SPA_OIR-3-UNSUPPORTED&counter=0&paging=5&links=reference&sa=Submit

This suggested to open TAC so that can be verified through cisco...

Hall of Fame Super Silver

Re: SPA-4XT-SERIAL Module Installation Issue on 6513 Switch

Hello Shailesh,

Jerry, that is a Cisco employee, has confirmed that the SPA is not supported on a C6500.

It is clearly an implementation choice made by Cisco.

I agree that opening a SR with TAC could provide a further confirmation of this.

Hope to help

Giuseppe

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