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Spurius memory access alarm

maghisi-2007
Level 1
Level 1

I've one cisco 2821 with 251904K/10240K bytes of Ram and 125184K bytes of Flash and IOS c2800nm-entservicesk9-mz.123-14.T6. Last Aug 9th it got the following alarm. Is it important or it's not a big issue?

*Aug 9 14:29:32: %ALIGN-3-SPURIOUS: Spurious memory access made at 0x41299748 reading 0x78

*Aug 9 14:29:32: %ALIGN-3-TRACE: -Traceback= 0x41299748 0x412840DC 0x41298D04 0x41298C28 0x40337B50 0x40337BCC 0x412840DC 0x412551FC

*Aug 9 14:29:32: %ALIGN-3-TRACE: -Traceback= 0x41299764 0x412840DC 0x41298D04 0x41298C28 0x40337B50 0x40337BCC 0x412840DC 0x412551FC

*Aug 9 14:29:32: %ALIGN-3-TRACE: -Traceback= 0x41299768 0x412840DC 0x41298D04 0x41298C28 0x40337B50 0x40337BCC 0x412840DC 0x412551F

5 Replies 5

thomas.anthony
Level 1
Level 1

This message provides traceback information that indicates where the previous ALIGN error occurred. This issue occurs due to a Cisco IOS Software bug. This problem is usually a cosmetic issue. However, a great number of these errors can result in high CPU utilization.Recommended Action: In order to resolve this problem, perform these actions:

Upgrade the Cisco IOS Software in order to stop the occurrence of the error messages.

or provide me with output of the show alignment command

Ok. I'll try to provide you the output of the show alignment command.

Here is it the sh alignment command. May you pls let me know, in case that an IOS upgrade is needed, which IOS is the best to fix the trouble, thanks.

sh alignment

Alignment data for:

2800 Software (C2800NM-ENTSERVICESK9-M), Version 12.3(14)T6, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Compiled Wed 04-Jan-06 20:31 by dchih

No alignment data has been recorded.

Total Spurious Accesses 132, Recorded 6

Address Count Traceback

78 4 0x41299748 0x412840DC 0x41298E90 0x41298C28

0x412864EC 0x412A1D34 0x412A1F08 0x412A2064

54 4 0x41299764 0x412840DC 0x41298E90 0x41298C28

0x412864EC 0x412A1D34 0x412A1F08 0x412A2064

1C 4 0x41299768 0x412840DC 0x41298E90 0x41298C28

0x412864EC 0x412A1D34 0x412A1F08 0x412A2064

78 40 0x41299748 0x412840DC 0x41298D04 0x41298C28

0x40337B50 0x40337BCC 0x412840DC 0x412551FC

54 40 0x41299764 0x412840DC 0x41298D04 0x41298C28

0x40337B50 0x40337BCC 0x412840DC 0x412551FC

1C 40 0x41299768 0x412840DC 0x41298D04 0x41298C28

0x40337B50 0x40337BCC 0x412840DC 0x412551FC

You are probably hitting the following bug

CSCsb02956

It is suggested to upgrade the code to 12.4

HTH

Narayan

OK thanks. I'll manage the IOS upgrade and I'll let know if this fixed the issue

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