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TROUBLESHOOTING SLOW LINK FROM REMOTESTATION

OLOFINLUADARE
Level 1
Level 1

I needs ideas on how best to go about troubleshooting a link with a very iregular return time. I have checked the LAN and there is no problem and the Service provider also said there is no problem from his side. Please give ideas. Many thanks.

5 Replies 5

sourabhagarwal
Level 4
Level 4

check for interface status to see if it is taking CRC/input errors and bandwidth utilization when there is a probelsm. also check in logs if you see any specific messages logged there when problem is being experienced.

From the Log i noticed a high fragmentation, no broadcast, packet recieved is more than packet sent, when running a continuos pinging with 104 load on it , it latency will stable for a while at interval it shoots up and come down.

Or is there any way/commend you felt i should i should use and what are the things i should observe.

Thanks for the intrest in my case.

It looks like the MTU issue, try to check the interfaces (routers, switches, NIC) are configured w/ proper MTU. Moreover, please post the log then we can suggest more.

Or are ping large packet (> 1492 bytes), so it causes fragmentation ?

Hope this helps.

The mtu is set on the tunnels alone. The cdp is also disable on all the routers. The netwotk contain around 600 routers and 1000 switches.

below is a config running on one of the branches. Your suggestions are close to what could be the solution but not the solution at the moment.

Building configuration...

Current configuration : 2821 bytes

!

version 12.2

service timestamps debug uptime

service timestamps log uptime

service password-encryption

!

hostname xxx

!

aaa new-model

!

!

aaa authentication password-prompt PASSWORD:

aaa authentication username-prompt USERNAME:

aaa authentication login default group tacacs+ local

aaa authentication enable default group tacacs+ enable

aaa authorization console

aaa authorization exec default group tacacs+ none

aaa authorization commands 15 default group tacacs+ none

aaa accounting exec default start-stop group tacacs+

aaa accounting commands 5 default start-stop group tacacs+

aaa accounting commands 15 default start-stop group tacacs+

aaa session-id common

enable secret

username xxx password

ip subnet-zero

!

!

ip dhcp excluded-address xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx

ip dhcp excluded-address xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx

!

ip dhcp pool TRANS_AMADI

network xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx

default-router xxx.xxx.xxx.xxx

domain-name UBAGROUP.COM

dns-server xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx

netbios-node-type h-node

!

!

!

!

interface FastEthernet0/0

description VGC LINK TO London

ip address xxx.xxx.xxx.15 xxx.xxx.xxx.xxx

no ip route-cache

no ip mroute-cache

duplex auto

speed auto

no cdp enable

!

interface Serial0/0

ip address xxx.xxx.xxx.1 xxx.xxx.xxx.xxx

no cdp enable

!

interface FastEthernet0/1

ip address xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx

ip access-group virus in

no ip mroute-cache

duplex auto

speed auto

no cdp enable

!

interface Serial0/1

no ip address

shutdown

no cdp enable

!

ip classless

ip route 0.0.0.0 0.0.0.0 xxx.xxx.xxx.xxx

ip tacacs source-interface FastEthernet0/1

no ip http server

ip pim bidir-enable

!

!

ip access-list extended virus

deny tcp any any eq 69

deny udp any any eq 445

deny tcp any any eq 445

deny tcp any any eq 444

deny udp any any eq 444

permit ip any any

!

no cdp run

tacacs-server host ip tacacs source-interface FastEthernet0/1

no ip http server

ip pim bidir-enable

!

!

ip access-list extended virus

deny tcp any any eq 69

deny udp any any eq 445

deny tcp any any eq 445

deny tcp any any eq 444

deny udp any any eq 444

permit ip any any

!

no cdp run

tacacs-server host xxx.xxx.xxx.xxx

tacacs-server host xxx.xxx.xxx.xxx

tacacs-server key cisco

snmp-server view Subview system excluded

snmp-server view Subview cisco excluded

snmp-server view Subview system.1 included

snmp-server view Subview system.2 included

snmp-server view Subview system.4 included

snmp-server view Subview system.5 included

snmp-server view Subview system.6 included

tacacs-server host 10.0.12.65

tacacs-server key cisco

snmp-server view Subview system excluded

snmp-server view Subview cisco excluded

snmp-server view Subview system.1 included

snmp-server view Subview system.2 included

snmp-server view Subview system.4 included

snmp-server view Subview system.5 included

snmp-server view Subview system.6 included

Can you elaborate the meaning of "close to the solution" ? Can you tell the update result and provide the show interface at local & remote router ?

Moreover, I suspect the difference of no. of packet may be the restransmission.

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