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Unrecognized Chassis

Hi.

   Beside me are two Cisco 10008 routers, I have follow the installion guide when install them in the rack, but when I try to boot up them using Performance Route Engines (PRE), ESR-PRE1, ESR-PRE2, ESR-PRE3, error message came out, like '%%Error  Unrecognized  Chassis', I don't know why, anyone have ever met this problem before? if so, help me solve this..

Thanks,

Edwared.

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