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Community Member

WAN Router Problem

Dears ,

I have Faced the following message on router that keeps appearing till i restarted the router : %HWIC_HOST-1-RXCLK_MISSING_ERROR: HWIC_HOST: The HWIC Receive Clock signal was n

ot detected for Interface Descriptor Block 0x42ED6600

FastEthernet0/1/0: hwic_host_error_handler: Error Event Register = 0x20, IDB = 0

x42ED6600.

what is the reason of that .

6 REPLIES
Hall of Fame Super Gold

Re: WAN Router Problem

Which exact IOS are you running ?

Community Member

Re: WAN Router Problem

Model 2800 , Version 12.4(3d)

Hall of Fame Super Gold

Re: WAN Router Problem

Can you upgrade to 12.4(3j) and check again.

Community Member

Re: WAN Router Problem

Hi, your router may have a bug in the IOS, the closk signal was not detected on the interface. have a look at the Cisco error message decoder, yes you most likely looking at a IOS upgrade.

HTH

Select Software: All Supported Software

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Showing 1-1 of 1 results Page: 1

1. %HWIC_HOST-1-RXCLK_MISSING_ERROR: HWIC_HOST: The HWIC Receive Clock signal was not detected for Interface Descriptor Block [hex]

The host termination logic has encountered a fatal error. The logic could not detect the HWIC receive clock for the interface specified by the IDB. This condition indicates a software error.

Recommended Action: Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://www.cisco.com/cgi-bin/front.x/case_tools/caseOpen.pl, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs.

Related documents- No specific documents apply to this error message.

Re: WAN Router Problem

Hi,

As per Donald Williams's post please open a TAC case. The same also found at cisco site.

%HWIC_HOST-1-RXCLK_MISSING_ERROR: HWIC_HOST: The HWIC Receive Clock signal was not detected for Interface Descriptor Block [hex]

The host termination logic has encountered a fatal error. The logic could not detect the HWIC receive clock for the interface specified by the IDB. This condition indicates a software error.

Thanks

Goutam

Community Member

Re: WAN Router Problem

I am experiencing the same problem:

%HWIC_HOST-1-RXCLK_MISSING_ERROR: HWIC_HOST: The HWIC Receive Clock signal was not detected for Interface Descriptor Block 0x4554B754 FIO ext. events 0x00000014

FastEthernet0/1/0: hwic_host_error_handler: Error Event Register = 0x20, IDB = 0x4554B754

%HWIC_HOST-1-RXCLK_MISSING_ERROR: HWIC_HOST: The HWIC Receive Clock signal was not detected for Interface Descriptor Block 0x4554B754 FIO ext. events 0x00000014

FastEthernet0/1/0: hwic_host_error_handler: Error Event Register = 0x20, IDB = 0x4554B754

%HWIC_HOST-1-RXCLK_MISSING_ERROR: HWIC_HOST: The HWIC Receive Clock signal was not detected for Interface Descriptor Block 0x4554B754 FIO ext. events 0x00000014

FastEthernet0/1/0: hwic_host_error_handler: Error Event Register = 0x20, IDB = 0x4554B754

%HWIC_HOST-1-RXCLK_MISSING_ERROR: HWIC_HOST: The HWIC Receive Clock signal was not detected for Interface Descriptor Block 0x4554B754 FIO ext. events 0x00000014

On 2811 with HWIC-9ESW-POE card installed.

What was the IOS fix for this or am I having a H?W problem, because this router has been running for months with the same IOS version, which is

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