Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

WARNING: Cookie information is corrupt

Hope someone here can help

I have a cisco831-k9 that worked previously. i was upgrading the dram when i got the following message; WARNING: Cookie information is corrupt message at bootup. i thought i might have a bad dram chip but the message continued when i removed the dram chip. i found information on a google search that showed me how to reset the cookie settings but i must have gotten a setting wrong. the message is now gone but the image in flash will not boot.

i need someone to help me reset the cookie to the proper settings for the 831. here is the o/p for the current cookie command

rommon 7 > cookie

cookie:

01 01 00 0f 23 3a 5d dd 3e 00 01 ff 01 ff 00 00

00 00 00 00 00 00 00 00 4a 41 44 06 15 30 34 48

48 04 01 00 00 00 00 00 00 ff ff ff 50 04 49 11

ec 03 ff ff ff ff ff ff ff ff ff ff ff ff ff ff

ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff

ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff

ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff

ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff

rommon 8 > priv

Password:

rommon 9 >

i cannot access the priv commands any more without the proper password.

thanks

Gary Lash

chinsue32@cox.net

2 REPLIES
New Member

Re: WARNING: Cookie information is corrupt

update!!! i got the priv password. now i just need someone to get me the correct cookie settings for the cisco 831 router.

this can be gotten by issueing the cookie command at rommon prompt.

please post it here or email it to me. thanks

New Member

Re: WARNING: Cookie information is corrupt

another update!!!

i read somewhere that reinstalling the flash rom would solve this problem. but just made things worse. now the router wont even post after doing the tftpdnld -u command.

can anyone shed some light on this.

i just spent $80 on a brick!!

156
Views
0
Helpful
2
Replies
CreatePlease to create content