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Webcast-Catalyst9k
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WIC Card showing as embedded-service-engine

All,

  I am having trouble with a WIC card that was recently installed. It is for an MPLS circuit. When it was added to the router, it came up showing as an embedded-service-engine.  It isn't even close to something like that. Is there a way I can make the router see it as a serial interface which is what this is?  I did manage to get the card to show up/down.  But in order for everything to work, I need it to be a serial int.  I have provided some output that may help. 

Thanks,

Scott                 

UARouter#sh diag

Slot 0:

        C2921 Mother board 3GE, integrated VPN and 4W Port adapter, 4 ports

        Port adapter is analyzed

        Port adapter insertion time 00:35:49 ago

        EEPROM contents at hardware discovery:

        PCB Serial Number        : FOC17037LN8

        Hardware Revision        : 1.0

        Part Number              : 73-11835-11

        Top Assy. Part Number    : 800-30794-07

        Board Revision           : A0

        Deviation Number         : 130603

        Fab Version              : 03

        Product (FRU) Number     : CISCO2921/K9

        Version Identifier       : V08

        CLEI Code                : CMMHS10ARB

        Processor type           : C2

        Chassis Serial Number    : FCZ1712610S

        Chassis MAC Address      : b0fa.ebd2.68b0

        MAC Address block size   : 80

        Manufacturing Test Data  : 00 00 00 00 00 00 00 00

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF C1 8B 46 4F 43 31 37 30 33 37 4C 4E 38 40

          0x10: 06 16 41 01 00 82 49 2E 3B 0B C0 46 03 20 00 78

          0x20: 4A 07 42 41 30 88 00 01 FE 2B 02 03 CB 8C 43 49

          0x30: 53 43 4F 32 39 32 31 2F 4B 39 89 56 30 38 20 D9

          0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 48 53 31 30 41 52

          0x50: 42 09 C2 C2 8B 46 43 5A 31 37 31 32 36 31 30 53

          0x60: C3 06 B0 FA EB D2 68 B0 43 00 50 C4 08 00 00 00

          0x70: 00 00 00 00 00 F3 00 03 40 01 63 FF FF FF FF FF

          0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        Internal Power Supply information

        Top Assy. Part Number    : 341-0226-03

        Deviation Number         : 0

        PCB Serial Number        : DCA1702K2HP

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Version Identifier       : V03

        Product (FRU) Number     : PWR-2921-51-AC

        CLEI Code                : 0000000000

        Board Revision           : A0

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 05 E2 DF 45 01 55 00 E2 03 88 00 00 00

          0x10: 00 C1 8B 44 43 41 31 37 30 32 4B 32 48 50 03 00

          0x20: 81 00 00 00 00 04 00 89 56 30 33 20 CB 8E 50 57

          0x30: 52 2D 32 39 32 31 2D 35 31 2D 41 43 C6 8A 30 30

          0x40: 30 30 30 30 30 30 30 30 F3 00 59 41 01 22 42 00

          0x50: 05 F8 00 50 01 F3 18 3B 02 F0 19 D9 03 E8 1B 76

          0x60: 04 E2 1C 49 05 D9 1D 1B 06 D8 1D ED 07 CF 1E BF

          0x70: 08 CE 1F 40 09 C2 1F B8 0A B8 20 34 0B B7 20 B0

          0x80: 0D AF 21 0C 0F 9F 21 67 11 91 21 94 13 87 21 C0

          0x90: 17 6E 21 DB 1B 57 21 EA 1F 3F 21 E2 23 28 21 D4

          0xA0: 27 0A 21 CD 42 41 30 FF FF FF FF FF FF FF FF FF

          0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

UARouter#SH INT

Embedded-Service-Engine0/0 is up, line protocol is down

  Hardware is Embedded Service Engine, address is 0000.0000.0000 (bia 0000.0000.0000)

  Description: Sprint

  Internet address is 172.20.12.2/30

  MTU 1500 bytes, BW 10000 Kbit/sec, DLY 1000 usec,

     reliability 255/255, txload 1/255, rxload 1/255

  Encapsulation ARPA, loopback not set

  Keepalive set (10 sec)

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input never, output never, output hang never

  Last clearing of "show interface" counters never

  Input queue: 0/64/0/0 (size/max/drops/flushes); Total output drops: 1

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 0 bits/sec, 0 packets/sec

  5 minute output rate 0 bits/sec, 0 packets/sec

     0 packets input, 0 bytes, 0 no buffer

     Received 0 broadcasts (0 IP multicasts)

     0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

     0 input packets with dribble condition detected

     1 packets output, 375 bytes, 0 underruns

     0 output errors, 0 collisions, 0 interface resets

     0 unknown protocol drops

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier

     0 output buffer failures, 0 output buffers swapped out

Embedded Service Engine 0/0 :

   Total platform memory : 524288K bytes

  Total 2nd core memory : 0K bytes

  Start of physical address for 2nd core : 0x80000000

  Virtual address start of 2nd core memory : 0x0 - 0x0

  2nd core configured disabled

  L2 cache ways for 2nd core : 0

UARouter#sh ip int brie

Interface                  IP-Address      OK? Method Status                Protocol

Embedded-Service-Engine0/0 172.20.12.2     YES NVRAM  up                    down

4 REPLIES
Hall of Fame Super Gold

WIC Card showing as embedded-service-engine

WIC card does not show up at all as. All ISR G2 routers have the embedded service engine interface, that you can ignore.

New Member

WIC Card showing as embedded-service-engine

Paolo,

  Could you be a little more specific?  I am just trying to get the WIC card recognized as a WIC card. Hod do I ignore the service engine?  Once it is ignored, how can I use my WIC card?

Hall of Fame Super Gold

WIC Card showing as embedded-service-engine

Which card is that exactly ?

Ignoring means is not related to the problem, and do not have to do anything about.

Hall of Fame Super Gold

WIC Card showing as embedded-service-engine

Perhaps the output of show inventory from the router might shed some light on this?

HTH

Rick

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