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WS-X6348-RJ-45 not responding on Cisco 6506

I installed a WS-X6348-RJ-45 into a Cisco 6506 switch on slot 3. My IOS version is s72033-pk9s-mz.122-18.SXD5.bin.

The card keep giving the following errors below.

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ -----------

3 48 48 port 10/100 mb RJ45 WS-X6348-RJ-45 SAL0704C6M9

5 2 Supervisor Engine 720 (Active) WS-SUP720-3B SAL1033Y3R8

Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------ ------------ -------

3 000b.fdad.2b58 to 000b.fdad.2b87 7.0 5.4(2) 8.3(0.156)RO PwrDown

5 0016.9df6.9570 to 0016.9df6.9573 5.2 8.4(2) 12.2(18)SXD5 Ok

Mod Sub-Module Model Serial Hw Status

--- --------------------------- ------------------ ------------ ------- -------

5 Policy Feature Card 3 WS-F6K-PFC3B SAL1032XKA0 2.3 Ok

5 MSFC3 Daughterboard WS-SUP720 SAL1033Y6K7 2.5 Ok

Mod Online Diag Status

--- -------------------

3 Unknown

5 Pass

*****************************************

00:01:42: %PM_SCP-SP-6-LCP_FW_ERR_INFORM: Module 3 is experiencing the following

error: Coil Master CPU Interface Error - Coil #2

00:01:47: %PM_SCP-SP-6-LCP_FW_ERR_INFORM: Module 3 is experiencing the following

error: Coil Master CPU Interface Error - Coil #3

00:01:52: %PM_SCP-SP-6-LCP_FW_ERR_INFORM: Module 3 is experiencing the following

error: Coil Master CPU Interface Error - Coil #0

00:01:59: %DIAG-SP-3-MAJOR: Module 3: Online Diagnostics detected a Major Error.

Please use 'show diagnostic result <target>' to see test results.

00:01:59: %OIR-SP-3-LC_FAILURE: Module 3 has Major online diagnostic failure, Ca

rd will be powered down. Please check bootflash diaginfo file for detailed diagn

ostic result.

00:01:59: %C6KPWR-SP-4-DISABLED: power to module in slot 3 set off (Diagnostic F

ailure)

KAD-SW01#

2 REPLIES
Hall of Fame Super Silver

Re: WS-X6348-RJ-45 not responding on Cisco 6506

hello Olaosebikan,

try to reseat the linecard

try it in another slot

if the behaviour doesn't change ask for replacement

Hope to help

Giuseppe

Hall of Fame Super Gold

Re: WS-X6348-RJ-45 not responding on Cisco 6506

"Major online diagnostic failure" sounds like a hardware failure.

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