Ankur Bajaj is a senior customer support engineer at the Cisco Technical Assistance Center in Bangalore, working with the Security team. His prime area of expertise include Cisco PIX/ASA firewalls, VPN, and network admission control. His daily role includes troubleshooting and filing bugs on these technologies. He has delivered technical training on these topics and has created training documents in the Electronic Document Control System for GCE-VPN training (EDCS-803420) and GCE-NAC training (EDCS-994472). He holds CCIE Certification #22135 in Security.